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Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

Winter ready: Tips for preventing and dealing with water damage

1/11/2024 (Permalink)

Water pipe Protect your water pipes during winter time, to avoid future water damage.

As now we’re in the winter season, you need to ensure your home is a fortress against the season's unique demands. Winter may bring its own set of challenges, especially when it comes to potential water damage. In this guide, we'll walk you through essential steps to fortify your home, making it ready for whatever weather comes its way. From shielding your pipes against the cold to maintaining a robust roof and drainage system, we've got the insights to keep your home safe.

  • Protect the pipes before a freeze

Fortifying your pipes against freezing temperatures becomes crucial for preventing potential water damage and necessitating water restoration, damage repair, or cleanup. To shield your plumbing, insulate exposed pipes and faucets with heat tape or pipe insulation. This defensive layer minimizes the risk of pipes bursting due to freezing, thus reducing the likelihood of needing extensive water restoration services. Ensure to disconnect and store garden hoses, preventing ice formation that might lead to damage, potentially requiring water damage repair. Consider the installation of frost-proof outdoor faucets for added protection, mitigating the need for water cleanup efforts in the aftermath of freezing temperatures.

  • Repair and protect the exterior of your home

It is imperative to fortify your home's exterior against potential water damage, emphasizing a strategic approach to water restoration. Initiating a thorough inspection is the first line of defense, identifying and promptly sealing any gaps, cracks, or holes to enhance your home's resilience against water infiltration.

When preparing your home for winter, paying close attention to your roof is vital in preventing potential water damage and minimizing the need for subsequent water restoration and cleanup. Start by inspecting your roof for signs of wear and tear, focusing on areas prone to holes and cracks. Check for missing or damaged shingles, as these can be entry points for water. During your inspection, be vigilant for water stains on the ceiling, peeling paint, or any unusual discoloration, as these can be indicators of water penetration. If you notice any issues, promptly fill holes and cracks using the appropriate roofing sealant.

This proactive step serves as a crucial defense against water infiltration, reducing the risk of interior damage and the subsequent need for water cleanup and restoration services.

  • Do regular mold inspections

In your winter readiness checklist, don't overlook the importance of regularly inspecting your home for mold growth. Vigilance in this regard can significantly contribute to minimizing the risk of water damage and subsequent demands for water restoration and cleanup services. Pay particular attention to areas prone to moisture buildup, such as kitchens, bathrooms, and attics. Watch for visible signs of mold, such as discoloration, musty odors, or peeling wallpaper. Additionally, be mindful of any recent water leaks or flooding, as these incidents can create an ideal environment for mold growth. If you detect any suspicious signs, take immediate action to address the issue. Timely mold inspection and remediation not only protect your home's structural integrity but also diminish the likelihood of requiring extensive water damage repair.

  • Maintain a clean drain system

Ensuring your drain system remains clear and functional is a fundamental aspect of winter preparedness, vital in reducing the risk of water damage and the subsequent need for water cleanup and restoration services. Regularly inspect and clean your gutters and downspouts, removing any debris that might obstruct proper drainage.

Clogged gutters can lead to water overflow, potentially causing damage to your home's foundation or siding. As part of your routine maintenance, also check for any signs of water pooling around your property, which could indicate drainage issues. This simple yet effective step contributes to a comprehensive approach to winter readiness.

At SERVPRO, we realize the importance of a secure home. If you've already faced the aftermath of water damage, our expert team is here to provide swift and reliable restoration services. We specialize in water damage repair, cleanup, and restoration, ensuring your home bounces back from adversity. Call us today at (480) 503-2090 for a resilient, ready home that stands strong in the face of weather challenges.

Humidity Can Cause Damage in Your Home

9/7/2022 (Permalink)

One of the telltale characteristics of monsoon season is high humidity. In addition to flooding, water condensation from humidity as a result of a monsoon storm can lead to secondary damage and cause more damage. Here’s how water condensation can cause big problems in your home.

How humidity damages homes

One issue most homeowners in the Valley rarely think about is humidity, as the Valley tends to be a very dry place with little moisture in the air. However, when the relative humidity rises significantly, as it does after major storms, so does the potential for damage from condensation. How can humidity damage homes? High humidity can cause problems in your home if relative humidity regularly exceeds 60%. When the air contains water vapor above that level, mold and mildew start to grow, while excess moisture can cause rot, damaging your belongings.

Undetected mold can be damaging

Mold spores thrive on moisture, so with high humidity and resulting condensation, you can see how mold quickly becomes a problem. Mold spores can grow into colonies when exposed to water.  Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or get indoors from your clothing or a pet. Higher-than-normal indoor humidity can support mold growth. Most homeowners may not even know they have a mold problem until they smell that musty odor in their homes. Mold can hide under carpets, in attics, and behind walls and can be tough to battle. Because of high humidity during monsoons, homeowners see an increase in mold issues.

How SERVPRO helps with mold from humidity

SERVPRO of East Phoenix has a proven process for dealing with mold issues in a home. First, we inspect and assess mold damage, looking for those areas that are out of sight such as attics and behind walls to ensure we get a full picture of the issue. We then focus on mold containment to stop the mold from spreading any further. Next is air filtration. Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process. Depending on the situation, we then turn to removing mold and mold-infested materials such as carpeting, drywall, etc. Finally, we clean and restore all possessions impacted by mold to get your home back to normal.

If you have mold other damage in your home from humidity, contact SERVPRO

If water condensation from high humidity has caused mold or other issues in your home, call us today at (602) 507-6163. We are available 24 hours a day, 7 days a week for all your damage restoration needs.

Bathrooms Are Common Source of Water Damage in Homes

8/22/2022 (Permalink)

Much of the flooding and other water damage experienced in homes start in the bathroom. Bathrooms are a common source of water damage which can be created by overflowing toilets, burst under sink pipes, overflowing bathtubs or water pipe leaks underneath the flooring. Luckily, SERVPRO of East Phoenix has the water restoration specialists to help recover from the water damage.

Water damage not easy to detect

While an overflowing toilet or bathtub is maddening, a homeowner is usually instantly aware when the damage happens, assuming they are home at the time to witness the event. Unfortunately, there are leaks that can happen behind the walls, going on for days, weeks or even months that don’t get found until the damage is significant, including the presence of mold and resulting odors. That’s why water damage in bathrooms can cause little to considerable damage. Even the more “obvious” issues can go undetected if the homeowner is out of town for any significant amount of time, such as “snowbirds” who only frequent the state part-time. A telltale sign of a whooshing sound may be detected in other rooms, but water sounds are common in a bathroom and therefore may be ignored. Water damage needs immediate attention to help restore the bathroom quickly once it’s been detected.

When water damage occurs

When the SERVPRO water damage team arrives at the home, they immediately get to work to assess the extent of the damage and determine the source of the damage if it wasn’t previously identified. First, they’ll inspect the damage and make an appraisal in order to be address the issue. Next, they’ll use their expertise with advanced equipment to extract the water using powerful pumps and vacuum units to quickly remove water from your property, which helps prevent secondary water damage and mold growth. After that is the drying and dehumidification to help prevent odors and mold from growing. Next, they’ll clean all the restorable items and structures damaged by the water using several proven techniques as well as sanitizing treatments to remove odors and deodorize your property.

Restoration and rebuilding may be necessary

The last step is restoration, restoring your home to its pre-water damage condition. This might include minor repairs such as replacing drywall, tile floor repair, painting, or installing new carpeting. Depending on the extent of the damage, the repairs may be more substantial which can include tarping, boarding up, packing and moving, etc. SERVPRO of East Phoenix can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas that will bring a building back to full functionality…like it never happened!

Bathrooms are a common area when it comes to residential water damage but choosing the best water damage restoration company can make the recovery process easier. Contact us at (602) 507-6163 to get your water damage handled quickly and professionally. We’re available 24/7 to help!

Minimizing Damage to Your Office After a Flood

5/2/2022 (Permalink)

Monsoons and plumbing issues are two notorious ways office buildings experience water damage. If your business experiences a significant water issue such as a burst pipe, the first step most business owners make is to do whatever is needed to stop the water. This keeps damage at a minimum, which is a wise move, but here are a few more tips to minimize damage to your office after a flood.

Move any items that can be impacted by water

If there are rugs or carpets in the flooded area that you can pick up, remove them as quickly as possible. You may want to take them outside and drape them over something sturdy to let the water drain out and dry faster. Water can do a substantial amount of damage in a short amount of time, especially to items that have color or dyes of any kind. Small items should all be picked up and moved. Most things can hang to dry and won't suffer much from water damage if addressed quickly. If any items that are perishable in nature are flooded, it’s best to simply dispose of the item to prevent the risk of contamination. This includes food or anything that is quickly impacted by water. Don’t take a chance by trying to salvage these; it’s not worth it.

Get as much water up as you can until help arrives

Once the floor is clear, you can focus on getting up some of the standing water until SERVPRO arrives. Towels or a mop may be enough to get the mess under control, or you may want to use a shop vacuum if your building maintenance person happens to have one. While the SERVPRO water remediation team will be able to help with water cleanup, the sooner you can remove standing water, the better, until professionals arrive with equipment appropriate to extract all water from the office.

Prop up furniture and other larger unmovable items

Some larger items impacted by water may not be able to get moved out of the water impacted area by the business owner. If that’s the case, there are still steps you can take to minimize the damage. Use aluminum foil or small wooded blocks to raise furniture up off wet floors (or whatever is available in your office or office building), especially if it's carpeted to minimize damage. By doing this, you're protecting your furniture from prolonged water exposure and possibly reducing the risk of discoloration of carpeting. Whatever you can do to get larger pieces as much out of standing water as possible will help. Wipe down any wood furnishing that has become damp to potentially minimize warping.

Water damage in an office is always unexpected. Act fast to stop the water flow, then call SERVPRO of East Phoenix at 602-507-6163 to help with water remediation. We’re available 24/7 to help with any water emergency you may have and will respond quickly to your call. These few activities while you wait for help to arrive can make a difference in keeping damage to a minimum.

Handling Water Damage in Your Home

4/5/2022 (Permalink)

Water damage should always be taken seriously, even if the amount of water doesn’t seem substantial. Even if your home experiences a minor leak from a leaky faucet or broken pipes, water has a way of spreading into walls, floors, and other hidden areas, causing unseen damage such as mold and mildew. To ensure the damage doesn’t spread, trust a water damage expert to get your home back to new. While you wait for help to arrive, below are some helpful tips to help contain the damage until help arrives from SERVPRO.

Shut off the water source

Safety should always come first. If the water is coming from a pipe, turning off the main water source is imperative since mold can start growing within hours. Depending on where the damage occurs, turn off the electricity as well to reduce risks.

Check for mold and mildew

The main issue resulting from water damage is the growth of mildew and mold. This happens frequently if water has been allowed to sit for a while. These spores quickly grow and spread, even to areas in the home that aren’t affected by the water. If left unchecked, it can create more serious issues down the road that could result in having to replace drywall and other items. Even if unseen, if you detect a musty smell, you likely have mold, and it needs to be addressed.

Eliminate the moisture

Water mitigation is an essential part of getting your home back to normal. Along with removing excess water, use fans and dehumidifiers to circulate the air and assist with evaporation. However, if you have visible mold, you should refrain from the use of fans to avoid further spread. SERVPRO water remediation specialists have commercial fans, air movers, and dehumidifiers to get the job done.

Remove impacted materials

Water can shrink and warp porous materials like drywall. All affected carpeting, insulation, fabrics, paper, drywall, and other items should be removed from the area. Along with helping the damaged area dry out, removing these items could potentially save them from having to be disposed of if done quickly. Other times, it may have to be disposed of. Our professionals can advise if materials such as wood flooring or baseboards can be saved.

Disinfect to stop mold growth and odors

Once items have been removed and the damaged area is dry, it’s time for some deep cleaning. Any hard surfaces that were touched by water should be disinfected. This will help reduce the chances of mold spreading and odors permeating your home.

Dealing with water damage is tedious, but not addressing early it will make it a much bigger job. While these steps can help reduce the spread of damage, calling the professionals at SERVPRO of East Phoenix can make it “Like it never even happened.” If you experience water damage, contact us at 602-507-6163.

Can Remodeling Lead to Water Damage in Your Home?

3/5/2022 (Permalink)

Remodeling can be an exciting upgrade for your home, especially if you’re updating an old bathroom to enhance the look of your house. Unfortunately, sometimes even experienced plumbers make mistakes that result in water damage in unexpected places. A bathroom update that results in leaking or poor drainage requires professional help to rectify the situation and prevent further damage. SERVPRO technicians receive training to detect where the water intrudes as well as how to return your home to preloss condition.

What remodeling errors can cause water damage
 

Water damage after a remodeling of your bathroom is a frustrating outcome. Situations such as a decision to use a diverter spout to add a handheld shower in your classic tiled bath area cause a blowback issue resulting in water spraying inside your wall as well as through the showerhead. Even a small amount of blowback results in significant harm over time. Errors large and small can cause damage to your home. Our technicians help pinpoint the problem and develop a plan to restore the damage. Sometimes a desire to retain the character of the original bathroom drives the decision to add to existing plumbing rather than tear out and replace. Unfortunately, the older pipes need help to connect with modern fixtures. If the connections added, fail to seal and balance water pressure correctly, leakage occurs.

How SERVPRO can help
 

SERVPRO locates the problem and takes steps to dry out the wet areas. Many bathrooms have a large access panel in an adjacent room, closet, or hallway that we can open to find the leak and then keep open to direct air flow that removes the moisture more efficiently. We work with plumbing contractors to resolve a blowback problem as we dry out the area behind the bathtub and shower. We also follow the path of the water to discover any migrating moisture causing damage to the walls or ceilings below. Older homes often have plaster construction which sheds water more easily than drywall. SERVPRO water damage technicians still develop drying goals to avoid secondary damage like mold growth or disintegration.

Removing moisture after water damage
 

Air movers, augmented with dehumidifiers, do a thorough job of removing the moisture once the spout is re-installed with proper taping, caulking, or other safeguards preventing further water damage. Bubbled paint or staining restore to the pre-leak condition when touched-up after drying is complete. Our technicians know it’s critical to find and stop the leak, remove the moisture, and ensure no further damage occurs to get your house back to normal.

SERVPRO can help with water damage issues
 

Do not despair if a remodeling project takes an unexpected turn. SERVPRO of East Phoenix has the staff, experience, and equipment to get things back on track. Call for an appointment at (602) 507-6163.

Reach Out to SERVPRO for Your Sewage Issues

11/15/2021 (Permalink)

A sewer backup is an awful situation to deal with, and always happens at the most inconvenient time. The offensive odors and the potential for widespread property damage are just the beginning of the problem for homeowners. Cleanup requires a lot of time and arduous work and is definitely not for the queasy. If you experience a sewage backup issue, learn what to do to get it handled correctly and safely.

What to do when you have sewage issues

Water from sewer system backups can be dangerous. The water is very unsanitary and may contain bacteria and viruses; nothing you want to tackle! Special training and equipment for this kind of situation are necessary to safely clean this type of contamination. Sewage water contains many potentially harmful bacteria, so it’s important to do the following should you have a sewage backup in your home or business:

  • Immediately keep the spread of sewage water to a minimum however possible.
  • Keep people and pets out of the affected area until thoroughly cleaned up.
  • Always wear protective clothing and gear while in the impacted area.
  • Open windows or doors to provide adequate ventilation, but don't run the air conditioning system.

Sewage backups take everyone by surprise as there’s seldom much warning that an issue is lurking. Whether the backup is the result of a public sewer line issue or an overflowing or backed-up toilet, it’s important to take the same precautions to control the damage. Before you do any sewer cleanup work, turn off the electrical power to the area. If the switch is anywhere near the water, wear rubber boots and gloves and use a wooden stick or spoon to flip the switch. NEVER touch any type of electrical outlet, switch, etc., if you’re standing in water! If you’re at all unsure, don’t touch and wait for the professionals to show up!

Helpful tips for sewage backup

There are several other actions you should follow when dealing with a sewer backup, regardless of the source, until help arrives:

  • Don't use the water until you've had a safety inspection. Turn off the running water for showers and toilets as well as in your kitchen or any other area with access to water faucets.
  • Remove any uncontaminated belongings and furnishings from the area to lessen further damage.
  • If items are contaminated, better not to touch, but if you must, protective gear is a must. No exceptions!
  • Alert city authorities to the backup if it appears to be a public sewer issue.
  • Call in a water damage restoration professional like SERVPRO of East Phoenix who has the training and the tools to thoroughly clean and disinfect your home or building.
  • Contact your insurance company promptly to let them know of the sewage situation. Take pictures of the damage for insurance purposes before the belongings are cleaned or repaired so they can see the extent of the damages.

How we help with sewage issues

Sewage cleanup can involve several types of challenges depending on the type of water flooding you experience. “Gray water” or “black water” should be handled by trained professionals who know how to deal with sewage cleanup and restoration. Sewage backups should be considered an emergency and dealt with as quickly as possible to prevent damage and other issues. SERVPRO of East Phoenix technicians are the water damage restoration specialists with specific training and expertise to safely restore your home or business after a sewage problem. If you experience any kind of sewage issue, contact us 24/7 at 602-507-6167. We’re here to help!

Staying Safe After Water Damage in Your Home

9/9/2021 (Permalink)

There are several things that can go wrong in your home, causing significant water damage. Whether a burst pipe has struck your home, you let the bathtub overflow, or an appliance has malfunctioned, sometimes you may be in need of water removal services as quickly as possible. While water damage is distressing, the most important thing is to protect yourself and your home. Here’s how to stay safe after your home experiences water damage.

When water damage happens

A burst pipe can pump gallons upon gallons of water into your home at an alarming rate, causing pooling water and damage the structure of your home. Your home may even become filled with ankle-deep water causing a dangerous situation for you and your belongings. It’s critical to act fast when you experience water damage of any kind. Allowing the water to sit while you try to clean it up yourself puts you at risk of falling and your possessions at risk of further damage. It’s important to call professionals in to stop the water damage and extract the water quickly and thoroughly.

Call SERVPRO water remediation specialists

When you contact SERVPRO, the first thing we’ll do is suggest that you stop the source of water while we send our skilled technicians to start water removal in your Phoenix home. If you have a broken pipe, stopping the burst pipe from gushing water everywhere is a critical step. If water is still flowing, it’s important to get that under control if you can. Likely we’ll recommend turning the water off at the main if you’re unable to address the portion of the pipe burst. It’s a temporary shut-off until help arrives. If you’re unable to do so, our techs can help when we arrive.

When help arrives

After our IICRC certified technicians stop the flow of water or if you were able to do it prior to our arrival, we can begin to remove it from your property. SERVPRO uses advanced technology to tackle water removal, such as portable and efficient truck-operated pumps as well as wet/dry vacuums. These tools allow us to remove the water as quickly as possible from your property and limit the amount of damage done; the more time that the water stays stagnant, the more damage it can do to your home. Once SERVPRO removes all of the water from your property, we can begin the drying process to ensure there is no residual moisture left in the structure. Our technicians can use tools like hygrometers to measure the moisture content of the atmosphere. Once we are aware of the moisture content, we can use dehumidifiers to create an ideal environment for drying and other tools like air movers to assist.

Work with water remediation professionals for water damage

If you experience water damage to your property and need professional water removal services, call SERVPRO of East Phoenix at (602) 507-6163. We’re ready to respond 24/7 and will act quickly to arrive at your property as soon as possible to begin remediation.

A Small Kitchen Leak Can Lead to Big Problems If Not Addressed

8/23/2021 (Permalink)

Kitchens and bathrooms tend to be the two most common rooms in a hone when it comes to water damage from leaks or floods. While the first reaction may be to grab a mop and clean up the mess, the water damage you don’t see is what can cause the most damage. Here’s why you should contact a water remediation pro if you experience water damage in your kitchen.

What happens when water floods your kitchen

When your home's kitchen faucet, sink or drain leaks, water damage can develop behind it, running seeping into a cabinet's interior, down the back of the wall, or underneath it into the subfloor. This can lead to problems with microbes growing out of control, causing mold growth and potentially musty odors. Water never disappears on its own, and surface water is only the visible issue at hand. Even if something dries out after a spill, that water merely went into the air, only to reappear elsewhere in the form of condensation. Until then it stays suspended as increased humidity in the house, which may result in musty odors. All of these circumstances can lead to additional damage if not appropriately addressed by a professional.

How SERVPRO technicians address water damage

The technicians at SERVPRO can help you protect your home from all types of water damage before they become a reality. First addressing the source of the water damage, to stop further water from flooding the kitchen, technicians get to work assessing the damage, drying out the area, and inspecting the level of damage for restoration efforts. Solving the problem involving your kitchen flood, be that a broken pipe, broken refrigerator ice maker, leaky faucet or worse, prevents additional water from entering your home. Drying your home out prevents existing moisture from continuing to damage your home with mold and musty odors. Repairing any damage, which may include replacing drywall or flooring damaged by water, is the last step of our proven water restoration process. For each step of the process, SERVPRO utilizes a variety of equipment on hand to ensure the job is done correctly and completely to prevent further damage from occurring. Our trained technicians always keep homeowners informed every step of the way, so they know exactly what to expect.

Contact SERVPRO for water remediation help

SERVPRO of East Phoenix assists homeowners to deal with water damage whenever it affects their homes and causes property loss. Call us at (602) 507-6163 to reach our 24-hour customer service line.

Why Sump Pumps Fail

5/3/2021 (Permalink)

While basements in Arizona may not be as common as other states, there are still quite a few homes that have basements, which means they also have sump pumps. Sump pumps drainage systems often employed in the basements to protect homes from the harmful effects of flooding and water damage by pumping water out of the basement. The failure of a home’s sump pump can be catastrophic, threatening the safety of a home’s important documents, objects, and furniture. You can take actions to prevent your house from suffering a sump pump failure by understanding various reasons as to why sump pumps might fail in the first place.

Lack of regular maintenance

Your risk of a sump pump failure is increased when your unit isn’t undergoing proper maintenance on a regular basis. Make sure to regularly check that your sump pump’s vents, and other parts are working properly and consider running a vinegar solution through the unit for cleaning in order to keep things running smoothly. Most sump pump models should be cleaned once a year but check your manual for more detailed information.

Age of sump pump

It is also important to be aware of how old your sump pump is. Since sump pumps undergo their fair share of wear and tear over the years, it is not uncommon for sump pumps to fail after seven to ten years, depending on the unit. You can prevent a damaging failure by keeping a closer eye on your sump pump as it nears this age range and consider replacing the unit if it begins to malfunction or appears to not work as well as it used to. Otherwise, you may end up with a flooded basement in need of professional water removal services.

Power outage or power failure

Sump pumps are also at a greater risk for failure during monsoon season and the summer months in general due to those unpredictable storms. Storms can serve as a big threat for sump pumps as they often bring large amounts of rain and occasionally, power outages. Without electricity, sump pumps will not be able to complete their job of pumping rainwater away from the home. Hooking your home’s sump pump up to a backup generator can help your sump pump continue to run smoothly and avoid a failure.

What to do if your sump pump fails

If your basement experiences a sump pump due to one of the above situations, or any other mitigating circumstance, contact SERVPRO of East Phoenix at 602-507-6163 to get immediate help with water removal and restoration.

How Water Condensation Can Cause Big Problems in Your Home

4/8/2021 (Permalink)

Monsoons are coming soon to the Phoenix area and with them, all the potential damage to homes. In addition to flooding, water condensation from a storm can lead to secondary damage and cause more damage than the original loss.  Learn more about how water condensation can cause big problems in your home.

How humidity damages homes

One issue most Phoenix homeowners rarely think about is humidity, as the Valley tends to be a very dry place with little moisture in the air. However, when the relative humidity rises significantly as it does after major storms, so does the potential for damage. So, what is relative humidity? The relative humidity is the amount of water vapor in the air. Relative humidity refers to the amount of water in the air compared to the total amount it could contain at a specific temperature. How can humidity damage homes? High humidity can cause problems in your home if relative humidity regularly exceeds 60%. When the air contains water vapor above that level, mold and mildew start to grow, while excess moisture can cause rot, damaging your belongings.

Mold can be more damaging than the eye can see

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet. Higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent. Most homeowners may not even know they have a mold problem until they smell that musty odor in their home. Mold can hide under carpets, in attics and behind walls, and can be tough to battle. Because of high humidity during monsoons, homeowners see an increase in mold issues.

How SERVPRO helps with mold from humidity

SERVPRO of East Phoenix has a specific process for dealing with mold issues in a home. First, we inspect and assess mold damage, looking for those areas that are out of sight such as attics and behind walls to ensure we get a full picture of the issue. We then focus on mold containment to stop the mold from spreading any further. Next is air filtration. Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process. Depending on the situation, we then turn to removing mold and mold-infested materials such as carpeting, drywall, etc. Finally, we clean and restore all possessions impacted by mold to get your home back to normal.

If you suspect your home has mold, reach out to SERVPRO

If water condensation has caused mold or other issues in your home, call us today at (602) 507-6163. We are available 24 hours a day, 7 days a week for all of your cleaning and restoration needs.

How Air Movers Are a Critical Part of Water Remediation Services

3/7/2021 (Permalink)

A burst pipe, running toilet, overflowing dishwasher or a tap that is accidentally left open when you are not at home can lead to water damage. Should you find your home has experienced some kind of water incident, extracting the water, and drying your properties as soon as you can is vital. If not handled effectively, some materials can stay wet for up to 48 hours, there are chances of mold growth taking place. While stopping the cause of the water damage and extracting water are important first steps, air movers are the unsung hero of water remediation services.

What do air movers do?

During the water damage restoration process, our SERVPRO technicians use air movers to speed up the rate of evaporation and decrease the drying time. They work by increasing airflow around the wet surface and in the process push the moisture into the surrounding air. Drier air replaces the wet air and causing evaporation. Technicians can also float carpets by using a carpet clamp which is present in some air movers and blow drier air, expediting the drying process. If we need to direct the air into wall cavities, then they can fit shrouds to the snouts of the air movers. It’s really quite impressive how versatile and effective air movers can be, and how critical they are to the water remediation process.

Trained professionals know how to use air movers
 

SERVPRO technicians are careful when using these appliances since they are so powerful and can blow away curtains and wall hangings. It really does require a trained professional to use air movers safely and effectively. They also vent all the corners of a floating carpet to avoid stretching or otherwise compromising the integrity of the carpet. To prevent the air mover from overheating, technicians make sure there are no chances of blocking the inlet during operation. When it is necessary to move higher quantities of air during the restoration process, technicians may decide to use heavy-duty venting fans. These devices are also known as axial fans. As wet air is added into the surrounding air, the relative humidity rises and there reaches a point where the air cannot absorb any additional moisture. It is the point where our SERVPRO technicians perform dehumidification by using dehumidifiers.

When you need effective water remediation, contact SERVPRO


SERVPRO of East Phoenix is a trusted restoration industry leader that is well-trained in all aspects of water remediation, including the use of air movers to assist the drying and recovery process.  If you experience water damage and need assistance drying out your home or commercial property, call us at (602) 507-6163 when you need experienced technicians to address water damage.

Tips for Preventing Water Damage in Your Home

11/16/2020 (Permalink)

While water damage cannot be completely avoided in homes, there are a few actions you can take to prevent some of the more common ways that water damage can occur in your home.

Watch for water accumulation

When excess water accumulates in your Phoenix home, it may cause serious damage if left unattended.  One typical culprit is roof gutters and downspouts. SERVPRO of East Phoenix recommends that you clean your roof gutters and downspouts often. You should do this, especially in the spring and summer months, when the amount of precipitation is naturally higher. This is to minimize the clogs and the resultant side effects. 

Keep your drains clear

Avoid drains backing up and causing a flood by watching what you put down the drain. Never pour grease down your sink as it can clog the sink and drainage, impeding water flow and backing up the water, which can result in water damage.

Inspect your faucets

Taps or faucets that are not entirely closed are common causes of excess water in the home, especially a vacant home for long periods when a small drip can become a big issue. Before retiring for the night or leaving the house for work, check to ensure that all of them are completely shut off. If you leave your home for extended periods of time, be sure all faucets are in working order, and no faucets are leaking.

Regularly inspect all plumbing in your home

Ensure that the rest of your plumbing is always intact by regularly having your plumbing checked in your home. Be sure that they have no leaks, perforations, or other issues that may occasion water spillages. Replace old drain hoses from washing machines, inspect supply lines for leaks, and always periodically inspect your water heater for leaks or rust, which can indicate an impending problem. An annual inspection can save a lot of headaches down the road if a small, imperceptible problem becomes an issue that results in flooding and water damage.

If you experience water damage, call in the experts

Despite your diligence, sometimes floods or other water damage happens to your home. If you experience water damage, the water remediation specialists at SERVPRO of East Phoenix is always ready and willing to be of help to restore and clean up any damaging water event. Just give us a call via the hotline (602) 507-6163 anytime 24/7.

How Arizona Climate Impacts Water Damage Remediation Services

9/11/2020 (Permalink)

If you’ve been in Arizona more than a day, you’ve likely heard the comment “It’s a dry heat” when people talk about our hot weather. While the desert climate tends to be drier than other parts of the country, water damage challenges still remain if you experience a flood or storm damage to your home or business. Here’s how Arizona climate impacts water damage remediation services.

The desert climate

The Sonoran Desert is infamous for its hot, dry climate, often going for months at a time without measurable rainfall, then getting a substantial downpour during monsoons. Super dry, then super wet, it can wreak havoc on a home or business if damage occurs. While many would think that the dryness is ideal for water removal efforts in Phoenix, it can also carry with it some unusual challenges for restoration professionals, business owners and homeowners. The SERVPRO of East Phoenix team knows how to work with desert conditions and make the best use possible of their equipment in low humidity and high heat, and high humidity and heat during the monsoons.
 
How our climate can help with water removal efforts

One benefit to the climate in Phoenix when it comes to water removal efforts is drying and evaporation speed. Unless it’s monsoon season, the air is typically hotter and drier than in almost any other part of the country, encouraging faster water evaporation rates and assisting SERVPRO’s water extraction work. In addition, well-designed drainage systems across Phoenix usually counter flash flooding and help to prevent standing water from accumulating in most homes and building across the Valley, unless you’re in a flood-prone area. Therefore, the water removal process often takes less time and energy to complete in Phoenix than in other parts of the country. Rooms, carpeting, drywall, etc. benefit from faster drying in low humidity, high heat conditions. Of course, water remediation equipment is still needed, but sometimes the drying process is a bit faster than it might be in more damp parts of the country.


How Arizona’s climate can impede water damage remediation
 
While the desert climate may allow your home to dry faster, that same climate makes speed doubly important when it comes to water removal effort. Why? Threats of mold and structural water damage develop at a faster rate than in other parts of the country due to the rareness of moisture here in Arizona. Mold varieties common in Arizona are more resourceful, growing and maturing at a faster rate to capitalize on fast-drying water sources. Also, years of exposure to the excessively dry air here in Arizona makes many conventional building materials susceptible to rapid deterioration once soaked as they’re typically quite dry; excessive moisture is quickly absorbed and can cause damage quickly. SERVPRO recognizes these risks and works to rid your home of excess moisture as quickly as possible to prevent further damage from occurring.
 
SERVPRO of East Phoenix is experienced water and flood damage mitigation and restoration in Arizona, offering services with the equipment and personnel necessary to address water damage as quickly and thoroughly as possible. Call us 24/7 at (602) 507-6163.

Trust SERVPRO for all Your Water Damage Restoration Needs

8/27/2020 (Permalink)

Water damage in your home can be stressful for any homeowner. When a leak occurs, there are several steps to take, and each one is equally important to ensure a positive outcome. Finding and addressing the cause of the water damage, drying the area, and repairing everything impacted by water are all needed. It takes a water damage professional to know what to do—Trust SERVPRO of East Phoenix for all your water damage restoration needs.

What happens when water damage occurs in your home

Water can seep through almost any kind of material, from concrete to other solid materials, leaving drywall, insulation, and lumber used during the construction of your home damaged, impacting furniture and flooring, and posing a severe problem that you cannot afford to ignore. If you experience water damage, never hesitate to seek out professional assistance when dealing with water damage in your Phoenix area home. Contact trained water damage restoration specialists as soon as possible. They’ll know how to find and stop the water damage, dry the water out, and start repairs.

Why call a professional?

Many homeowners feel they can efficiently address the water damage themselves, especially if the cause of the leak is minor and easily fixed. Simply open a few windows and doors, mop up the excess water, and all will be well, but that is actually not entirely effective and could lead to more damage.  SERVPRO provides you with access to vast resources, experienced technicians, and valuable services designed to adapt to your unique situation. Our technicians can locate, and repair problems found on your property, even those residing in hard to reach places such as your walls, attic, or crawlspaces.  Whether you have a roof leak, broken appliance, or plumbing issues, SERVPRO can help. We have water extractors of all sizes, along with cleaning, drying, and deodorization technicians that use various techniques to get the job done right. On top of everything else, we manage your entire restoration process from beginning to end and work hard to provide you with a stress-free restoration experience.  

SERVPRO damage technicians are the ones to call

SERVPRO technicians perform water remediation services as quickly and efficiently as possible, making every effort to restore your home to a quality pre-damage condition. Our 24-hour emergency service ensures a quick response and easy access to advanced restoration and cleaning equipment that makes your restoration easier. We care about the results you receive and show it by paying specific attention to every item damaged during an event. Our restore versus replace attitude reduces losses that you experience and helps get things back to normal fast. You can count on us; we provide you with quality services you can rely on during an emergency.
 
If you experience water damage in your home, don’t try to address it on your own. Contact SERVPRO of East Phoenix to begin your water damage restoration process, today. Allow us to meet or exceed any expectations you might have. (602) 507-6163.

Don’t Try to Address Water Damage in Your Home by Yourself

5/6/2020 (Permalink)

Its surprising how much damage just a little bit of water can do. A bathtub overflows, a pipe leaks, a toilet overruns….. these are a few situations that can cause water damage to your home. Depending on the severity, you may be tempted to grab a mop, wipe up the water, and call it a day. Learn why that’s not always the best idea and why you shouldn’t try to address water damage in your home by yourself.

No such thing a just a little damage

There is no such thing as a small disaster, and that includes water.  The challenge with water is that typically the water you see is not necessarily all the water present, so trying to address water damage by only tackling what you see likely leaves a lot of damage behind. Especially when the water you don't see contains bacteria or causes mold, rot, and other unseen damage, water damage can affect the value of your property. Warping, mold, etc. needs to be addressed. Water damage professionals like SERVPRO of East Phoenix know what to look for and how to remediate it.

Following all the steps to address water damage

SERVPRO’s trained water damage specialists are equipped to clean and restore your home utilizing the following procedures safely:

  • Identifying the source of the water.
  • Measuring temperature and humidity for drying analysis.
  • Surveying the extent of damage and inspect the premises.
  • Performing emergency water extraction
  • Applying necessary treatments like disinfecting and/or deodorization.
  • Utilizing drying equipment and monitor drying.

The worst damage may be the damage you don’t see

Water loss incidents often become emergencies and disasters without appropriate mitigation tactics and employed equipment. Homeowners do not have access to the broad inventory of sophisticated extraction and drying tools that our SERVPRO of East Phoenix team does, making us a wise choice for your water-damaged property. We find the damage that goes beyond the surface and get rid of all the water and all the damage. Our temperature and humidification checks are to find the water that’s behind a wall or under flooring. Left unchecked, that can turn into mold and mildew, and impact the structural integrity of walls and floors.

If you experience water damage in your Phoenix home, don’t try to address the issue on your own. Call SERVPRO of East Phoenix to come out and assess the situation. Our professionals can make water damage “Like it never even happened.” Call us at (602) 507-6163 24/7 for all your water damage needs.

Getting Help for Water Damage Situations in Your Home

4/9/2020 (Permalink)

Water can be damaging. It can permeate through solid materials like concrete or cinder blocks if given enough time and makes its way into any crack or crevice found on your property. It is thoughtless, unconcerned, or impartial to whether it does damage to your home. SERVPRO can help with water damage situations.

How a professional can help

A professional water damage restoration specialist in Phoenix can help you fight back against water issues plaguing your home.  With a variety of tools, experience, and training a quality technician can make the most of what your insurance company provides and work hard to produce the results you deserve. There is no reason for you to take problems like this on alone, in fact, it is likely better that you seek help from the start.

Types of water damage situations

SERVPRO of East Phoenix technicians respond to a variety of water intrusion situations, providing customers with a solution to each one in detail. During the winter months, you may have problems with frozen or broken pipes. When a pipe bursts, you can easily find your home filled with over 6-inches of water within minutes.
 
SERVPRO also responds to a variety of issues concerning washing machines or dishwashers. A malfunctioning appliance can flood your home within minutes, leaving little time to react. Causing serious damage to your flooring, furniture, and belongings, or even leading to additional hazards that make it hard to recover.

Water damage restoration at a glance

It takes industrial-grade water extraction equipment and infrared moisture detectors to get water out of every nook and cranny; it is just not enough to mop up and move on. Cleaning, deodorization, and sanitation technicians with the proper IICRC certification provide you with your best opportunity for recovery.
 
All you have to do is contact SERVPRO of East Phoenix to receive professional quality help for all your water damage needs. We can help you recover from most of the problems that occur in your home, so call today (602) 507-6163. We are available 24 hours a day to assist you.

Water Damage Tips You Need for Your East Phoenix Home

3/7/2020 (Permalink)

Homeowners are often surprised by how much damage a water leak can cause in a home, especially if a leak isn’t detected right away. Mold, warping and other damage can really wreak havoc on a home, leaving a big mess for homeowners to deal with. SERVPRO of East Phoenix specializes in water damage restoration so we know what it takes to get your home back to normal. We also have a few water damage tips for homeowners to help smooth the road to recovery.

Right after water damage occurs safety first!

Time is of the essence once you experience water damage. Follow these tips to keep damage to a minimum until the SERVPRO trained professionals arrive:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns so use caution when moving about the house
  • Only do activities that are safe for you to perform. Safety should be your first priority!
  • Wet materials can be VERY heavy. Be careful if you’re trying to move items on your own

Controlling water damage

There are several activities you should leave to the pros to handle, but here are a few activities you can do on your own after a flood or other water damage:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after the removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

And here are a few things NOT to do; again, safety should always be your first priority:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if the ceiling is wet and keep out of rooms where ceilings are sagging.

What to expect from your SERVPRO of East Phoenix technicians

Once help arrives, here’s what you can expect to happen. SERVPRO follows a strict water damage restoration process to provide the best service possible. First, when you call us, we’ll ask a lot of questions so we have a handle on what to expect, so our techs will show up prepared! They’ll inspect and assess the water damage and determine how far the moisture has traveled to ensure proper and complete restoration. Next, we’ll quickly start the water removal process to get the majority of the water handled. Once that’s complete, the drying and dehumidification process starts. We use specialized equipment to remove the remaining water that is harder to access. Our professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home. Then we clean and sanitize the room or rooms that were damaged, and start the restoration process, which may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Experiencing water damage in your home is never easy, but following our water damage tips and calling the professionals at SERVPRO can help restore your home to pre-damage condition. If you experience water damage in your home, contact us at 602-507-6163.

Bathrooms Are a Common Source of Water Damage in Phoenix Homes

11/18/2019 (Permalink)

overflowing bathtub Overflowing bathtub

It comes as no surprise that many of the flooding and other water damage experienced in Phoenix homes start in the bathroom. Bathrooms are a common source of water damage which can be created by overflowing toilets, burst under sink pipes, overflowing bathtubs or water pipe leaks underneath the flooring. Luckily, SERVPRO of East Phoenix has the water restoration specialists to help recover from the water damage.

Not all water damage can be spotted in bathrooms

While an overflowing toilet or bathtub is frustrating, at least a homeowner is usually immediately aware when the damage happens, assuming they are home at the time! Unfortunately, there are leaks that can happen behind the walls, going on for days, weeks or even months that don’t get found until the damage is quite profound, including the presence of mold. That’s why water damage in bathrooms can cause little to significant damage. Even the more “obvious” issues can go undetected if the homeowner is out of town for any significant amount of time, such as “snowbirds” who only frequent the state part-time. Regardless, water damage needs immediate attention to help restore the bathroom quickly.

What happens when water damage occurs

When the SERVPRO water damage team arrives, they immediately get to work to assess the damage. First, they’ll inspect the damage and make an assessment in order to be address the issue. Next, they’ll use their expertise with advanced equipment to extract the water using powerful pumps and vacuum units to quickly remove water from your property, which helps prevent secondary water damage and mold growth. After that is the drying and dehumidification to help prevent odors and mold from growing. Next, they’ll clean all the restorable items and structures damaged by the water using several proven techniques as well as sanitizing treatments to remove odors and deodorize your property. The last step is restoration, restoring your home to its pre-water damage condition. This might include minor repairs such as replacing drywall, tile floor repair, painting, or installing new carpet. Depending on the extent of the damage, the repairs may be more significant which can include tarping, boarding up, packing and moving, etc. SERVPRO of East Phoenix can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas that will bring a building back to full functionality…like it never happened!

Bathrooms are a common area when it comes to residential flooding but choosing the best water damage restoration company can make the recovery process easier. Contact us at (602) 507-6163 to get your water damage handled quickly and professionally.

Plumbing is 45% of Emrgency Water Damage Claims

9/25/2019 (Permalink)

It’s a beautiful sunny day outside in Phoenix and the birds are singing, yet there you are filing an emergency water damage claim due to a flood from your bathroom. Well, you’re in good company because close to half of all water damage claims are because of a plumbing situation. There are precautions you can take in order to avoid this unfortunate event, which seems to always occur at the most inconvenient time, but even then, life happens along with bursting pipes and sewage backups.

Avoiding Emergency Water Cleanup

It’s important to know the condition of your plumbing system; age, size of the pipes and when the last time it had been worked on or maintained. A lot of water damage cleanup can be avoided with simple maintenance. Many plumbing issues come from old piping that begins to leak suddenly or maybe the leak has been going for a while, hidden behind a wall. 

“When PVC piping ages, it turns a yellowish color and becomes brittle and cracks.” says Chris Butas, the Senior Estimator and Commercial Project Manager at SERVPRO of East Phoenix. “With copper plumbing, little fine holes will start spraying a mist, often unknowingly behind a wall for long periods of time. These leaks are bad, because not only do have water damage, but now you’re going to need mold remediation and removal also.”

Emergency Water Damage Signs

There are some warning signals that can alert you that there may be a plumbing leak behind a wall or within a crawlspace. When you hear a banging or some knocking from the plumbing system, that’s an indication that something isn’t working right and should be addressed to avoid things like water damage and mold growth. Mysterious new water stains that appear from no where or low water pressure are also good indicators that there’s a leak somewhere.

Being on point with regular plumbing maintenance and replacing any parts that need updating is key to preventing any water damage caused by a plumbing disaster like a leak or worse, a sewage backup. 

A qualified professional in the field can identify system signals and warnings before they even happen. Many commercial property and home owners have their plumber do regular maintenance for this very reason. Others install a sump pump or a digital warning system when trying to avoid any emergency water cleanup..

Inconvenient leaks can and do still happen, so if and when it does shut off the water completely and call for help. Fungus like mildew and mold will begin to form in as little as 24 hours which requires a mold specialist to remediate and eliminate any spreading to other parts of the property.

Check your insurance policy to make sure it covers water damage mitigation and even mold remediation. All too often homeowners and other property owners find that they don’t have coverage for water repairs after it is too late.

Emergency Water Cleanup Company

If you do experience the unfortunate event of flooding caused by a plumbing issue, SERVPRO of East Phoenix is stellar at communicating with different insurance companies. With immediate response and 24/7 emergency help, you can trust that our well trained water or mold techs will get the job done thoroughly and effectively. Call 480-503-2090 when you encounter a breakdown in the plumbing system.

Document Water Damage Restoration Phoenix, Arizona

8/30/2019 (Permalink)

Photo showing files showing water damages in a commercial property. Water Damaged Documents from a business in Phoenix, AZ.

It’s an unfortunate event, but one of the worst things that can happen to a company is when the commercial property suffers a flood due to a busted pipe or worse, a sewage overflow. Many companies, like those that had no emergency response plan beforehand, succumb to the water damages and never resume business again. One major reason is not just the damages caused to the structural elements and furnishings, but the water damage that affects sensitive documents, files and other paper products.  Water invades paper quickly and damages start immediately and continue to do even more damage until some appropriate action is taken.

At SERVPRO of East Phoenix, our master-certified, highly trained technicians understand that timing is everything when it comes to restoring water damaged documents successfully. Available 24/7 every day of the year, our technicians come with years of experience using the state of the art equipment and advanced technology.

Water Damage Restoration Services

Restoring documents that have been compromised by water damages is a delicate process and at SERVPRO of East Phoenix, we use our own innovative vacuum freeze-drying system and for water damaged documents that need restoration due to a sewage backup, we use a process that involves irradiation technology ensure complete sterilization.

As full service document restoration company in Phoenix, Arizona, we provide all that you need, like drying, cleaning, and disinfecting the documents. We also offer rejacketing and digitizing sensitive files,documents and photos to ensure you have a secure backup moving forward.

Once your water damaged documents have been restored to their preloss condition, we offer to digitize those documents so that moving forward, you will always have a secure backup. Not only will you be playing it smarter, imagine all the more storage and space you will be saving.

We highly recommend implementing an emergency response plan to rely on should your business encounter a flood or any other kind of disaster. Although, even the best emergency response plans don’t guarantee a complete water damage free environment when a disaster such as a flood occur and our technicians know all too well having seen it many times. Utilizing advanced techniques and state of the art equipment, we’ll be sure to have your business back up and running in little time.

Phoenix Restoration Services for Water Damages

Give us a call if you experience and emergency disaster requiring document restoration or any other restorations. Available 24/7 call 602-507-6163.

Prevent Flood Water Damage by Fixing the Toilet

5/6/2019 (Permalink)

When you hear that constant, running noise coming from your toilet, be warned and fix it as soon as you can, or you will eventually be risking expensive water damage caused by a flooding toilet.

Typically, that annoying sound is the result of something simple, like a small part that just isn't functioning properly, so it's very helpful to have some understanding of how a toilet tank works, so if needed, you can fix it yourself, therefore avoiding any flooding of your home.

A flooded bathroom can be unnecessarily pricey. The techs at SERVPRO of East Phoenix see it all to much, a leaky toilet running up the water bill while wasting too much water. With a septic system and a leaky toilet, there is a good chance that an overflowing toilet was the cause of the water leak and a steady flow of water will flood the septic tank while causing the drain to fail leading to a high priced repair bill. So, SERVPRO of East Phoenix has some tips on preventing water damage caused by a malfunctioning toilet tank.

No Water Damage When You Adjust the Toilet Fill Valve

Adjustments to the fill valve are needed if the toilet stops flushing due to not having enough water in the tank. Sometimes the valve is set too high and the water won't shut off leaving you with more than a flooded bathroom. Use a flat-head screwdriver to turn the screw on the top of the fill valve clockwise so that the float raises to increase the amount of water needed for the valve to shut off. Or turn the screw counterclockwise to lower the arm, decreasing the amount of water needed to shut off the valve.

Old Toilet Flapper Causing Bathroom Flood?

Replacing a leaky toilet flapper is generally an easy project. If a flapper is over 5 years old, it's time to change it in order to avoid the cost and havoc with an flapper that's all warped from age. If the flapper less than 5 years old, look around the rubber surface for slime or debris and wipe it clean with wash-rag. Trim any excess chain if it is inhibiting the proper way the flapper is supposed to sit. The trained professionals here at SERVPRO of East Phoenix urge you NOT use chlorine tablets in your tank as this will warp the flapper in no time.

Malfunctioning Flush Valve Leads to Water Damage

Over time, the flush valve will become corroded and warped causing water to slowly leak into the bowl which in turn causes the tank to refill. There are all kinds of tutorial online on how to replace a warped toilet flush valve, but be sure to first turn off the water supply to the toilet by turning the valve next to the base of the toilet while holding the toilet handle down so that the tank drains of all water.

How SERVPRO Professionals Restore Phoenix Homes After Water Damage

4/9/2019 (Permalink)

Don't try and fix things yourself this can lead to more damages in your home. Our certified technicians are available 24/7 to help you.

SERVPRO - Water Damage Restoration For Phoenix Neighborhoods

Phoenix homeowners rarely consider water a disaster. Lack of water and the sun turning their home to ash in the summer, yes, but never have so much water that it damages their home.

Phoenix homes are as vulnerable to faulty plumbing so water damage does happen. When it does, SERVPRO response teams can return them to a dry, clean condition, ready for occupation once more.

After removing any standing water, our team members look more closely at floors and walls. Most plumbing problems do not put a large amount of water across the home, but if it happens over a weekend or longer period when no one is present, wood floors and other materials can absorb enough to cause them to warp, crack, and crumble after water damage.

A wood floor can be a beautiful aspect of any home interior, but it can be at risk. SERVPRO technicians use a moisture meter to see if there is too much water and if there is, takes steps to remove it. They lift boards to use a hose and vacuum to draw out any water trapped in the sub-floor. After that, they dry any affected floorboards with two devices, a dehumidifier, and an air mover.

With the dehumidifier, they carefully draw moisture out of the surrounding air. Reducing the humidity level increases natural evaporation. Technicians can adjust the temperature and flow of the air mover to force out moisture from the wood without causing any splitting or cracking of the wood.

For walls, our team members often have to remove and replace drywall panels when they absorb too much water. It is an excellent building material, but panels can dissolve and crumble in place when they become soaked. If they did not absorb too much, our technicians direct the flow of an air mover across the panels to carefully dry them while still in place. If needed, technicians remove the floor trim and drill holes to allow for water drainage and then use a hose to direct the flow from an air mover behind the wall to dry out both the panels and the wall framing.

These first steps help SERVPRO of East Phoenix return every home to a safe, livable condition once more. If your water heater failed, or a pipe split recently, call us at (602) 507-6163 so we can do the same for you.

There are more than 200 miles of trails to enjoy in Phoenix click here for more information. 

After A Spill In Your Phoenix Home Contact Our Crew For Help!

3/7/2019 (Permalink)

Call us for help at (602) 507-6163 for fast, inexpensive, and thorough drying and cleaning work.

What SERVPRO Does For Spills Requiring Water Cleanup In Phoenix

Rags, paper towels, and fans often do not cut it for more involved water cleanup work in Phoenix. Regardless of where the water came from or why it is in your home, it can be tough to remove significant volumes of water from the area on your own and target moisture that has seeped down below the surface level of materials around the house. Companies like SERVPRO exist to bring the industrial-strength tools and techniques necessary to clean up after significant amounts of water find their way into your home.

How We Can Help
We deal with water cleanup tasks in Phoenix homes on a day-to-day basis, helping residents with all sorts of problems ranging from minor leaks to massive and disastrous flooding. We can bring in industrial strength drying equipment such as air movers, water extraction pumps, and high-capacity dehumidifiers to remove all traces of excess moisture from the area. However, even dry homes often require specialized and expensive tools to reduce further and eliminate signs of damage in the area. SERVPRO technicians train to high-level national standards to reverse many of the ways water can damage your home, from simple work such as color correction and repainting to more advanced techniques such as stopping and pushing back the warping of floorboards.

When To Call Us
SERVPRO is ready 24/7 to ensure that we can provide local homeowners with fast responses at any time of day. The faster we get to your home after a leak or spill, the more damage we can prevent and the fewer items you may have to replace and rebuild in the coming weeks. You should call us whenever you feel that the amount of water in your home cannot be handled quickly by you and whatever cleaning materials you have available, and as soon as possible after a disaster happens.

SERVPRO of East Phoenix performs water cleanup services for local homes on an almost daily basis throughout the year. Call us for help at (602) 507-6163 for fast, inexpensive, and thorough drying and cleaning work.

Click here for more about Phoenix.

SERVPRO's Ultimate Guide To Water Damage Restoration In Your Phoenix Home

11/14/2018 (Permalink)

After a water intrusion occurs on your Phoenix-area property, taking appropriate action can help you avoid costly repairs.

Our Restoration Process In Your Water Damaged Phoenix Home

After a water intrusion occurs on your Phoenix-area property, taking appropriate action can help you avoid costly repairs. Timely, professional water removal and restoration services assist with protecting the structural integrity of your building while also increasing the chance of fully restoring your home.

Our expert water cleanup and restoration specialists in Phoenix provide you with the right tools, experience, and support needed to restore your home correctly. We make it possible to dry your building and personal belongings while protecting you and your family from exposure to a possibly harmful environment.

SERVPRO technicians take action based on the type of water exposure found in your home. We understand how water damage can occur from direct contact as well as moisture that accumulates in the air. Our technicians can control your home environment, temperature, and humidity levels creating an optimal drying atmosphere.

SERVPRO uses infrared cameras to detect hidden moisture, removing water behind walls, in your ceiling, or other impossible to reach areas of your home. This process prevents the possibility of developing mold and mildew, reduces the possibility of structural damage, stifling odors, and rot that has a severe impact on your property value.

SERVPRO has water extractors of all shapes and sizes. We can handle everything from single-rooms to heavy-duty water removal projects. Our truck-mounted water extractors help remove massive amounts of standing water in a relatively short amount of time. Manual, hand-held units help technicians get into closets, bathrooms, and crawlspaces where space may be limited.

The entire water cleanup process helps extract moisture from the structure and sub-floor of your home while controlling moisture levels in the air. We make sure that even if a surface appears dry, it has no hidden moisture that can cause problems later. Our staff is devoted to supplying you with the quality home restoration services you deserve and show it in everything that we do.

SERVPRO of East Phoenix has an entire team of highly trained professionals ready to respond to your call for help. We take pride in providing water cleanup, removal, and restoration services throughout our surrounding community 24/7, year-round. Have questions or need help? Call us today at (602) 507-6163!

Click here for more about Phoenix.

Your Eyes and Ears Can Mitigate Water Damages to Your Property in Phoenix--SERVPRO Great Advice

9/24/2018 (Permalink)

Look and Listen for Leaks and Drips, Then Call SERVPRO for Cleanup in Your Phoenix Property

Mitigating Water Damage from Faulty Plumbing

When it comes to water damage, the speed of water removal is the key. Problems from faulty plumbing can escalate very quickly--from bad to worse. Not only can the water destroy your furnishings and property structure but it can lead to mold growth.
 
As a homeowner, it is wise not to procrastinate from having a faulty plumbing leak repaired right away. To prevent further damage and protect the safety of your family, you need a company that can help avert further water damage to your Phoenix property. When disaster strikes, quick mitigation from our experts can prevent further damage giving you peace of mind. Also, it can save you money associated with extensive and expensive repairs to your property.
 
SERVPRO technicians are IICRC certified and can clean up and restore your home. We utilize state of the art water extraction equipment and monitor the drying process to ensure we achieve our drying goals. This protocol is done to ensure your property is dried to standard levels of moisture content which helps prevent the growth of mold. Whether it is day or night, our team is always ready to respond to emergencies and reduce water damage to your home.
 
As a homeowner, there are a few actions you can take to prevent a water loss to your property. Start by disconnecting outside hoses immediately after use. Water pressure buildup can lead to ruptured plumbing lines within the structure. Check the connections to your appliances and fixtures for drips and leaks periodically. Keeps your eyes opened for water spills and your ears listening for drips or gushes.
 
Even the smallest of water leaks can worsen the condition of your house. Rapid repairs reduce the damage and the expense associated with restoration. Monitoring your water bill is another option you can consider. If you become accustomed to performing the usual chores --washing dishes, taking showers, doing laundry and watering your plants, then you are aware of water usage. Keeping an eye on the monthly bill can reveal a sudden increase in usage from a leak.
 
Talk to our SERVPRO water damage specialists about other methods of preventing future water losses to your property. After removing the unwanted water and moisture using industry-leading extraction and dehumidifying equipment, we can document the results to help with your insurance claim.
 
Rely on SERVPRO of East Phoenix to respond rapidly to your water loss. Call us 24/7 at (602) 507-6163.

NO, not this Phoenix, the city!

Become Familiar With the Signs of Water Damage in Phoenix

9/23/2018 (Permalink)

If your tub, toilet or sink overflow, your home can quickly sustain water damage. Call SERVPRO right away for remediation.

Dedicated Water Removal Services to Restore Your Phoenix Home

If your property experiences a water damage incident, then you need professional water removal services. It is easy to understand why all Americans are encouraged to develop a game plan this September - the National Preparedness Month - and make sure their loved ones are safe. For instance, as a resident of Phoenix, you can encourage your kids to download Monster Guard app - a free app that guides children on preparedness by playing an exciting game.
 
When our SERVPRO technicians are performing water removal in Phoenix, we must first determine whether the water is from a clean or contaminated source. If the water is from a contaminated source, we eliminate safety hazards to ensure the restoration process is smooth. We also stay protected by using appropriate PPE - such as rubber gloves, full-body suits, boots, eye protection, and respirators.
 
Once we establish there is a hazardous waste at the site, we have to remove it as soon as we can. Any debris or silt that contains asbestos or lead is regarded as hazardous waste. With the help of rakes and shovels, we can remove the silt. If there is a danger of spreading the contaminants to clean areas, then we may be forced to put in place containment measures. For instance, the introduction of negative pressure at the site can prevent the movement of mold spores to the surrounding uncontaminated areas.
 
By using the extractors, our SERVPRO technicians can remove excess water from the flooring and carpets. Usually, we dispose and recommend a replacement when we come across porous items that are exposed to black water contamination. Even after drying, these items can still retain some contaminants within their spaces. After cleaning the affected areas, we can also apply EPA-registered disinfectants to sterilize the surfaces and lower chances of mold growth.
 
At SERVPRO of East Phoenix, we use advanced cleaning and restoration equipment to return your commercial or residential property to its preloss state. Call us at (602) 507-6163 at any time of the day and allow our highly trained technicians to offer you quality and dedicated emergency services.
 
Click here for more about Phoenix.

Why Air Movement is Necessary During Water Damage Restoration in Phoenix

8/31/2018 (Permalink)

A leaking plumbing system can cause water damage over time. Contact SERVPRO for a thorough investigation and remediation services.

SERVPRO Technicians Understand That Time is Important When Remediating Water Damage in Order to Help Prevent Mold

A leaky plumbing system or a tap that is accidentally left open when you are not at home can lead to water damage. To do away with such unfortunate incidents, extracting the water and drying your properties as soon as you can is necessary. When some materials stay wet for up to 48 hours, there are chances of mold growth taking place. When are going to look at how air movement help when salvaging your contents and restoring your Phoenix home.
 
During water damage restoration in Phoenix, our SERVPRO technicians use air movers to speed up the rate of evaporation and decrease the drying time. They work by increasing airflow around the wet surface and in the process push the moisture into the surrounding air. It means drier air replaces the wet air. We can also float carpets by using a carpet clamp which is present in some air movers and blow drier air. If we need to direct the air into wall cavities, then we can fit shrouds to the snouts of the air movers.
 
Our SERVPRO technicians are careful when using these appliances since they are so powerful and can blow away curtains and wall hangings. We also vent all the corners of a floating carpet to avoid stretching. To prevent the air mover from overheating, we make sure there are no chances of blocking the inlet during operation.
 
When it is necessary to move higher quantities of air during the restoration process, we may decide to use heavy-duty venting fans. These devices are also known as axial fans and can move 3,200 CFM. As wet air is added into the surrounding air, the relative humidity rises and there reaches a point where the air cannot absorb any additional moisture. It is the point where our SERVPRO technicians perform dehumidification by using dehumidifiers.
 
SERVPRO of East Phoenix is a trusted restoration industry leader that is locally operated and owned. Call us at (602) 507-6163 when you need experienced and highly trained technicians to restore your property using proven techniques.
 
Click here for more information on the city of Phoenix.

Phoenix Area Water Damage and Why Safety Measures May Be Needed

5/10/2018 (Permalink)

Phoenix Homes Often Are Water Damaged from Burst Pipes--Call SERVPRO for Cleanup and Water Removal

Contaminated Water Needs Precise Removal to Prevent Contamination of Clean Areas of a Home in Phoenix

Water can flow into your Phoenix home originating from a variety of sources. Houses are filled with multiple pipes and appliances that use water. Both machines and plumbing can malfunction causing excessive moisture to get into the interior of a building.

When moisture makes its way into areas of a structure that were not designed to withstand it, many problems can take place. After a leak happens in your house in Phoenix, water removal becomes essential. If moisture levels do not decrease back to normal within 48 hours, then mold possibly develops.
 
How much damage occurs during a water leak depends on where the water originated. The various types of sources inside your home all cause different types of damage. A pipe bursting can generate over a hundred gallons of water per hour pour into your structure. Pooling water should immediately be suctioned up off surfaces.
 
Depending upon its source, water damage is classified into three different categories. The category of each water damage situation is based on where the water came from and how hazardous it may be to humans. Clean or white water is not hazardous for human consumption whereas, black water or sewage is harmful.
 
A category one water damage results from clean water that is treated and does not contain waste products. Conventional sources of category one damage scenarios are broken pipes, overflowing sinks, and defective appliances. Freshwater has not been used, and it presents few health risks for humans.
 
A category two water damage takes place when the source of the problem is gray water. Gray water has been used and contains waste products but does not have any human waste. Examples of gray water damage include an overflowing washing machine or a leaking sink drain.
 
A category three water damage arises when black, unsanitary water gets into the building. These situations take place when sewage backs, runoffs from bodies of water, flood waters containing pesticides, chemicals, soil, and even carcasses enter the home. During category three water damage restoration scenarios, our SERVPRO technicians take extra measures to protect humans from pathogens like viruses, bacteria, and hazardous organic and inorganic compounds. PPE personal protection equipment is worn to protect our SERVPRO technicians, and black water must be removed according to EPA and local codes.
 
There are different methods and procedures that get implemented depending on the category of water damage. For assistance with excessive moisture inside your house, call SERVPRO of East Phoenix at (602) 507-6163 any time of the day or night.

City of Phoenix click here for information

What to Do When You Need Water Removal Services in Phoenix as Soon as Possible

4/7/2018 (Permalink)

A burst pipe can let gallons of water into your home, call SERVPRO to quickly remove the water and begin the restoration process.

SERVPRO is Here to Help with Fast Water Removal Services for Your Flooded Home

Whether a burst pipe has struck your home or an appliance has malfunctioned, sometimes you may be in need of water removal services immediately. A burst pipe can pump gallons upon gallons of water into your home at an alarming rate, causing pooling water and damage the structure of your home. Before you know it, your belongings have become soaked through, and your home has become filled with ankle-deep water. Meanwhile, it is continuing to rise. Luckily, help is not far.

The first thing our office staff can do is suggest that you stop the source of water while we send our skilled technicians to address the water removal in your Phoenix home. Stopping the burst pipe from spewing water everywhere is a vital first step. If water is still flowing, it can make removing the water a pretty useless job as it would begin to flood again.

After our IICRC certified technicians stop the flow of water, we can begin to remove it from your property. SERVPRO uses advanced technology to tackle water removal, such as portable and efficient truck-operated pumps as well as wet/dry vacuums. These tools allow us to remove the water as quickly as possible from your property and limit the amount of damage done; the more time that the water stays stagnant, the more damage it can do to your home.

Once SERVPRO removes all of the water from your property, we can begin the drying process to ensure there is no residual moisture left in the structure. Our technicians can use tools like hygrometers to measure the moisture content of the atmosphere. Once we are aware of the moisture content, we can use dehumidifiers to create an ideal environment for drying and other tools like air movers to assist.

When your property needs professional water removal services, call SERVPRO of East Phoenix at (602) 507-6163. We act quickly to arrive at your property as soon as possible to begin remediation.

Click here for more on the city of Phoenix.

Water Damage From A Bathroom Leak In Your Phoenix Home

2/20/2018 (Permalink)

When water begins leaking from your bathtub or shower in your Phoenix home, it can create damage to the ceiling in the room underneath and to framing.

Water Damage From A Bathroom Leak

When water begins leaking from your bathtub or shower in your Phoenix home, it can create damage to the ceiling in the room underneath and to framing, even if you do not see any signs of it in the bathroom itself. These damaging leaks can come from fixture drains or the water supply plumbing inside the wall. Faucets and plumbing valves also leak, and can easily go unnoticed for long periods of time.

When you have a water damage situation like this in your Phoenix home, it has to be addressed right away to prevent even more damage from occurring. It is best to use the help of professionals such as our crew at SERVPRO to help you with the cleanup and repairs, as we are thoroughly trained and have the right equipment to take care of the job.

Once we have removed any excess water, we need to begin drying the structure immediately. Warm, dehumidified air is blown into any cavities where water seeped in to expedite the drying process and guard against the growth of mold.

Moisture content is checked on a daily basis with moisture meters, including penetrating and non-penetrating types. Hygrometers to measure the moisture in the air and hydro sensors to give the moisture content of porous materials like carpeting are used as well, plus snake cameras so SERVPRO staff have a visual moisture confirmation in any confined areas like under cabinets and wall cavities.

Other areas of the structure which were affected are set up with air movers and dehumidifiers. We also contain the area to minimize the volume of air being dried and expediting the drying process. These machines are monitored daily to ensure proper and fast drying of your home and are also moved around the room as needed. All affected areas are also cleaned and sanitized when drying is complete.

SERVPRO of East Phoenix understands that during a water disaster like this, it can be stressful to see your home in Arcadia, Tempe, or Biltmore in such a state. We work quickly, but efficiently, to get your home back to its usual condition when you call us at (602) 507-6163.

For more about Phoenix https://www.phoenix.gov/ visit.

Contaminated Water Removal in Phoenix

1/14/2018 (Permalink)

Water damage, especially from a sewer backup, should be left to professionals for best results. Contact SERVPRO for remediation efforts to start.

Team SERVPRO Arrives on the Scene Quickly to Dry Out Your Flooded Property

Any moisture building up in the lower levels of your Phoenix home is a problem. The issue becomes more serious when there is evidence that the water is tainted. Some of the contaminants a homeowner may face include chemicals, vermin, animal or human waste. Removing the water and the contamination requires professional advice and assistance.
 
A sewer backup in your home means a call for expert water removal in Phoenix should be made. Sewers back up for a broad range of reasons. A clog or tree roots may interfere with the drainage of the sewer line into the city’s system. Appliances overflow and during monsoon season flash floods overwhelm the sanitary sewers and force water and contaminants into homes. Proper equipment and a trained work crew are needed to turn these situations around. We have what is required.
 
The risks of dealing with gray or black water are many. Human waste contains a host of viruses, bacteria, and bloodborne pathogens. Flooding and sewer backups often also contain dead animals or their residue, containing another list of dangerous substances. Landscaping and pool chemicals find their way into homes during flooding, and lower levels themselves hold stores of household chemicals, paints, and other items that could leach into the water that needs removal. The SERVPRO crew assigned to your contaminated water removal project has coursework and experience to guide its approach to the removal.
 
SERVPRO is familiar with the rules and procedures pertinent to the containment and disposal of contaminated water in our area. This knowledge alone makes calling upon us for advice and help a wise decision. We also have the personal protective clothing and equipment available to ensure the safety of you, your family, and our workers during water removal. Our team uses pumps and water extractors to remove the water and then applies appropriate sanitizing agents to prevent continued concerns about the contaminants as the area dries out.
 
Once the water is removed, we also offer assistance with inventorying and reviewing any water damaged contents in the previously flooded area. SERVPRO works with you to make informed and intelligent decisions about what to disinfect and dry and what to discard. We may recommend using freeze-drying techniques on essential documents, and then scanning or copying a clean version to keep in case the original is too hazardous to retain.
 
SERVPRO of East Phoenix responds fast and professionally when your home is threatened with contaminated waters. A fully equipped, trained, and experienced team arrives just hours after you call (602) 507-6163.

For more information regarding Phoenix, click here.

How Dryness in Phoenix Influences Water Removal Work

10/22/2017 (Permalink)

Dry conditions lend themselves to new challenges when dealing with water damage in your home. Contact SERVPRO and put us to the task.

Our Certified SERVPRO Technicians Take the Daily Temperature and Humidity Level Into Consideration When Dealing with Water Damage

The Sonoran Desert is notorious for its hot, dry climate, often going for months at a time without measurable rainfall. While many would think that the dryness is an excellent thing for water removal efforts in Phoenix, it can also carry with it some unusual risks and burdens for restoration professionals and homeowners. Our local teams know how to work around the desert conditions and make the best use possible of their equipment, and as such, they know inherently the pros and cons of water removal in low humidity and high heat.
 
The Pros
 
The most important benefit the climate in Phoenix gives water removal efforts is drying and evaporation speed. The air is typically hotter and far drier than in almost any other part of the country, encouraging faster evaporation rates and assisting our water extraction work. Furthermore, well-designed drainage systems across Phoenix and home plants specifically built to counter flash flooding help to prevent standing water from accumulating in most homes across the Valley. Thus, the water removal process often takes less time and energy to complete than in other parts of the country.

The Cons
 
While the desert climate may allow your home to dry faster, that same climate makes speed doubly important. Threats of mold and structural water damage develop at a faster rate than in other parts of the country due to the rareness of moisture here. Mold varieties common in Arizona are more opportunistic, growing and maturing at a faster rate to best capitalize on fast-drying water sources. In addition, years of exposure to excessively dry air makes many conventional building materials susceptible to rapid deterioration once soaked. SERVPRO recognizes these risks and works to rid your home of excess moisture as quickly as possible to prevent further damage from occurring.
 
SERVPRO of East Phoenix is a local provider of water and flood damage mitigation and restoration services with the equipment and personnel necessary to clean things up as quickly and thoroughly as possible. Call us 24/7 at (602) 507-6163.
 
For more information regarding Phoenix, click here

Receive Quality Water Damage Restoration Services For Your Phoenix Area Home

6/14/2017 (Permalink)

Phoenix Water Cleanup Done Right By SERVPRO

Fast and Efficient, Call SERVPRO for Cleanup of Water Problems

Water can forge through concrete and other solid materials; leaving drywall, insulation, and untreated lumber used during the construction of your home at its mercy, posing a severe problem that you simply cannot afford to ignore.
 
Never hesitate to seek out professional assistance when dealing with water damage in your Phoenix area home. Contact expertly trained water damage restoration specialists as soon as possible, the longer you wait, the more time damage has to develop and the harder it is to perform the services you deserve.  
 
SERVPRO provides you with access to vast resources, experienced technicians, and valuable services designed to adapt to your unique situation. Our technicians can locate and repair problems found on your property, even those residing in hard to reach places such as your walls, attic, or crawlspaces.  
 
SERVPRO technicians perform these services as quickly and efficiently as possible, making every effort to restore your home to a quality pre-damage condition. Our 24-hour emergency service ensures a quick response and easy access to advanced restoration and cleaning equipment that makes your restoration easier.
 
Whether you have a roof leak, broken appliance, or plumbing issues, SERVPRO can help. We have water extractors of all sizes, along with cleaning, drying, and deodorization technicians that use various techniques to get the job done right. On top of everything else, we manage your entire restoration process from beginning to end and work hard to provide you with a stress-free restoration experience.  
 
We care about the results you receive and show it by paying specific attention to every item damaged during an event. Our restore versus replace attitude reduces losses that you experience and helps get things back to normal fast. You can count on us; we provide you with quality services you can rely on during an emergency.
 
Contact SERVPRO of East Phoenix for additional information about our services or to begin your water damage restoration process, today. Give us the opportunity to meet or exceed any expectations you might have. (602) 507-6163

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Flooding and How the Quality of Water affects You.

10/14/2016 (Permalink)

If you experience flash flooding and water rises above the main level of your home, you need to be aware of the quality of the water soaking through your drywall and damaging your floors. This water is called “Cat 3” or Category 3, the worst quality of water measured. Cat 3 water can contain chemicals, carcinogens, sewage, and dead animals. It is important you do not come in direct contact to Cat 3 water. As a professional restoration company, SERVPRO® of Phoenix at 480-503-2090, 24/7 365, is experienced at extracting the water and removing all materials affected by this type of water. We also use EPA registered antimicrobial solutions to kill bacteria and make the structure safe for human habitation. Our technicians are trained to take care of your possessions and we will be with you every step of the way.

1 – 4 – 8

10/14/2016 (Permalink)

At SERVPRO® of Phoenix at 480-503-2090, we are committed to serving you 24/7, 365. We are also committed to contacting you in a timely manner, showing up promptly, and notifying your insurance company of the status of the loss efficiently and quickly. The numbers 1-4-8 have a particular meaning to us. Our commitment, when called by an Insurance Carrier or by our Call Center for a loss, is to contact the property owner within 1 hour of the First Notice of Loss, be on site within 4 hours, and contact the Insurance Carrier within 8 hours to report on the condition of the loss. We are judged on these three numbers, but frequently we beat these numbers. It is not unusual for us to call the property owner within minutes of receiving the FNOL and for us to be on site within an hour. We understand how important it is to be there to start the drying process. We care about your property and look forward to helping you at every opportunity.

“Water, Water Everywhere/ Nor any Drop to Drink”

10/14/2016 (Permalink)

These famous lines from Samuel Taylor Coleridge’s poem, “The Rime of the Ancient Mariner” are spoken by a sailor on a becalmed ship, in the middle of the ocean, surrounded by salt water and speak to the desperation one feels when events are out of control. We at SERVPRO® of Phoenix are familiar with helping property owners who feel that way and can help them get back in control with our experienced technicians and our state of the art drying equipment. We practice the Science of Drying….and we specialize in restoring your property. We are a “One Stop Shop” – a company who can dry your property, take care of your contents, and rebuild if necessary. Call us at 480-503-2090 and we will be there 24/7, 365.

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