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Fire & Water - Cleanup & Restoration

Phoenix Turns to SERVPRO for Restoring Commercial Structures Post Criminal Activity

1/2/2019 (Permalink)

SERVPRO Provides Professional Crime Scene Cleanup to Help Keep Your Phoenix Business in Business

SERVPRO - Commercial Crime Scene Cleanup Procedures For Phoenix Businesses

Phoenix is a reasonably quiet place compared to most cities its size. Business owners and residents do not have the same level of illegal activity to deal with, but incidents do happen.
For a Phoenix business owner, commercial crime scene cleanup is the last step to reopening their doors to customers. To accomplish that, SERVPRO technicians often have to deal with tear gas residues, fingerprint powder, and other issues left behind after a robbery or other criminal act.
Tear gas canisters release their contents within a couple of moments after police fire them from a specially designed weapon. The cloud you see at detonation is the gas mixed with the chemical powder. It is this talcum-like powder that covers surfaces and gets ground into carpets as people run across it. If possible, our technicians isolate the area to prevent spreading it into other areas of the facility. If the incident happened in one or two specific areas of the structure or unit, they cover all entrances and exits with plastic sheeting and block the HVAC vents to prevent it from getting into the vents.
SERVPRO technicians use damp sponges to wipe down and absorb the powder from walls, desks, and other surfaces. If the residue is on the outside of the building, such as a break area, they wash down the walls, decks, and sidewalks into the nearest drain.
If the powder or gas did get into the vents, our technicians can use scrub brushes and powered, spinning brushes to clean out the entire system. Without a thorough cleaning, the HVAC can blow the powder or gas residue into every office, work area, and bathroom in the building. We can then spray a deodorizer to restore a pleasant smell to the interior and also to increase the indoor air quality level.
Fingerprint powder is not as fine as the tear gas residue, but it can cause other problems. The graphite used can be wiped up with a dry sponge, but the water turns it into ink which smears over everything from carpets to walls and doors. Removing it requires one of the commercial cleaning agents in our inventory to break up the stain. For carpets, they may need a stiff brush or another agitation device to separate the ink from the fibers. Filtered vacuums are a key tool in clean up.
At SERVPRO of East Phoenix, our personnel know this is a difficult time and do everything possible to avoid adding to the stress of the situation while also working to reopen each business as quickly as possible. For our services, call (602) 507-6163 today to schedule a visit once law enforcement releases your business back to you.

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