When Appliances Fail and Cause Water Damage, Reach Out to SERVPRO

6/1/2022 (Permalink)

The appliances in your house are meant to make your life more comfortable. Manufacturers are building washing machines and dishwashers better than they ever were in the past yet washing machines and other water-based appliances are not resistant to breaking down or malfunctioning. Even loose connections could spell big trouble for the laundry room and surrounding areas of your home. When appliances such as washing machines fail and cause water damage, reach out to SERVPRO of East Phoenix.

When washing machines fail
 

A broken or ruptured washing machine hose is a common cause of water damage in homes. The frequency of this problem does not imply that a broken hose is the only culprit, however. Older appliances are more susceptible to breaking down internally as well, and bushings and bearings failing to do their job can result in an equally damaging scenario to your home.

What to do if your machine fails and floods 
 

If you find that your washing machine or dishwasher is malfunctioning and dispersing water onto the floor, you need to act quickly to keep damage at a minimum. The first step is to shut off the water supply to the machine by following the lines on the back of the appliance to the plumbing fixtures. Shut off both water lines, regardless of if only one is causing the issue. Your next step is to call us at SERVPRO. Our experienced water remediation team responds quickly in these kinds of water emergency situations to help get the water cleaned up quickly. Fast responses prevent further damages to adjoining areas of your laundry room or kitchen and keep the overall restoration process the most targeted that it can be. Once the water supply has been shut off, our SERVPRO professionals can get to work on removing the water. Removal is accomplished through many different tools, from full-sized pump trucks to more economical vacuuming and portable pump solutions. Our professionals assess the situation and choose the tools and tactics to best tackle the problem.

Call SERVPRO for all your water damage needs
 

While you cannot plan for an appliance to malfunction, you can plan for the experienced professionals you call in the event of a water emergency. Trust us here at SERVPRO of East Phoenix and give us a call anytime at (602) 507-6163. Keep our information on hand for any unplanned disaster; we’re available 24/7 to help.

SERVPRO Can Help Recover from a Flooded Kitchen

3/21/2022 (Permalink)

Modern kitchen appliances make everyday life easier.... until they break and cause water damage in your home. When your kitchen suffers water damage from a broken dishwasher, faucet, or garbage disposal, water can quickly spread to other areas of your property. It’s important to act fast to stop water from spreading, remove the water, and address damage as quickly as possible.

Call in water remediation specialists

It’s tempting to grab the mop and lots of towels and try to address the water damage yourself. However, there’s a risk that water has already seeped into walls, floors and behind cabinets, so it’s best to call in water remediation specialists. SERVPRO technicians use their IICRC training to get address water damage. Water can damage carpeting and padding, the floorboards underneath, and create odors that you find highly unpleasant. Prevent further damage, including mold and odors, by getting professional help with water damage.

How SERVPRO can help with a flooded kitchen
 

Our team starts with a thorough inspection to locate all sources of water and then tracks that water down. While water may have originated from a broken dishwasher, the moisture can easily spread to walls and other areas, so our technicians diligently search out all moisture for removal and remediation. Evaporation also plays a role in how water causes damage to the materials inside your home. Our technicians receive training on how to use various pieces of equipment that pinpoint not only where moisture exists, but also how much moisture materials contain. This is vital to restoring your home. Our drying equipment includes air movers that increase the air circulation at an extremely high rate and pull dampness off surfaces; this forces additional moisture to move closer to the surface for removal. Our machines remove water vapor from the air as it passes through the device, continually extracting moisture from the air. Drier air can more easily absorb water vapor from damp materials than saturated air. Different style heaters come into use to help increase the rate of evaporation of water from materials. Our goal is to get everything as dry as possible to stop further damage and prevent mold growth or odors from forming.

Call the pros when your kitchen floods
 

If you experience water damage in your kitchen, contact us immediately for help. SERVPRO technicians can mitigate the damage. We always treat your home in a professional manner, just like we would want others to handle our own dwellings. You can trust SERVPRO of East Phoenix to take care of water damage might affect your home's interior. Contact us at (602) 507-6163 so we can assist you in restoring your home.

Businesses Need to Be Prepared for Monsoon Damage

3/15/2022 (Permalink)

Our weather here in the Valley of the Sun will soon be experiencing some significant monsoon storms, which will come and go for the next few months, leaving people all over the Valley in need of recovery from storm damages. The monsoon storms bring dust, wind, rain, and dust. Homeowners who have lived through a few of these know the drill: batten down the hatches by putting away lawn furniture, tying down items that may otherwise blow, laying down pool umbrellas, and living with a less than a pristine pool for a few months. Businesses would do well to do some preparation as well.

The damage a monsoon can cause and how to prepare

While businesses may not have to worry about lawn furniture blowing into the pool, there are some risks of damage. Dust can be a nuisance, especially when it rolls in like one giant wall called a haboob. Haboobs generally appear with rushes of winds known as microbursts. These microbursts are extraordinarily strong and move quickly through the Valley, leaving behind properties with damage that require storm damage repairs. Though many dangers that come with the monsoon season are obvious, commercial properties are at risk from storm damages and even fire damages. Taking precautions now, before the storms begin could save you costly damages and overall hassle dealing with the aftermath of a monsoon. First, put a stop to any airflow within the building by closing all doors, windows, and air vents. Be sure that anything that can move outside is secured somehow or put it someplace where the winds can’t blow them somewhere else. Businesses often have a-frames or seating areas that can take flight during a storm. Even signage such as vinyl banners needs to be secured.

Once a storm has come through, look for damage

Many businesses lose power after a storm. While waiting for power to be restored, it’s a good idea to check for damages such as flooded floors, cracked windows or roof leaks. Some of these damages may not appear for a few days as water seeps in, so be diligent for the first few days after a storm. Keep in mind that even the smallest amount of water unchecked can lead to mold damage or odors. At SERVPRO of East Phoenix, we get all kinds of calls regarding the damages from the storms to local businesses. Commercial property owners continue to come to SERVPRO of East Phoenix for storm damage restorations and more. Our techs are certified and skilled always ready to help with any mitigation, remediation, abatement, cleanup, and reconstruction services your commercial building needs. Available 24/7 for immediate emergency service, give us a call if you experience any storm damages this upcoming monsoon season at 602-507-6163.

Use Water Remediation Specialists for Flooding in Your Home

3/12/2022 (Permalink)

Water damage can be very frustrating, and you need to remove it promptly. While sometimes the amount of water damage appears minimal, it’s always a good idea to have a water remediation specialist come out to ensure you don’t have more hidden water damage behind walls that can cause further damage down the road. Ensuring your house is completely dry is key to preventing additional damage from occurring.

How SERVPRO can help

Water damage issues can be deceiving. Accidently let that bathtub overflow? You grab a mop and think the job is done, but what if water has seeped undetected behind walls and cabinets? You may have tried to contain this problem on your own and quickly found out how frustrating that can be if you start noticing a musty smell, a sure sign of mold growth. That’s why it’s best to contact SERVPRO of East Phoenix water remediation specialists. At SERVPRO, we use air moving equipment because of its effectiveness. The air movement equipment increases evaporation primarily by creating airflow on the surface level, forcing the moisture into the air and capturing it with dehumidifiers. This process is not only safe and reliable but also pretty fast. You need professional service to ensure your premises is cleared of any issues after a flood.

Why removing water is harder than you think

One of the primary reasons why water removal is so difficult is the lack of reliable extraction equipment. Naturally, the first step to cleaning is removing water from your floors. While you may have a wet/dry shop vac to do the job, extractors from SERVPRO included wet-vacs, portable pumps, and truck-mounted equipment for large volume extraction. With various options for equipment, our techs can get the job done to prevent further damage such as mold growth from undetected moisture left behind.

 
SERVPRO of East Phoenix is your best choice when it comes to flooding in your home. With our qualified staff, you can rest easy knowing your home is well cared for. Call us today at (602) 507-6163 and let us take care of your water removal needs.

Use Trained Remediation Specialists If You Experience a Disaster

3/7/2022 (Permalink)

No one expects a fire, flood, or mold infestation in their home. When it happens, homeowners can be at a loss regarding what they should do and who they should contact to help with cleanup and remediation. Learn why it’s important to use trained remediation specialists if you experience a disaster in your home.

Having a process is crucial to do the job correctly

Working with trained specialists such as SERVPRO of East Phoenix is important to ensure all proper steps are taken to stop further damage from happening, remediate the situation, and begin the restoration process. Having a tried and true restoration process in place, such as a specified water restoration process, ensures that efforts are done methodically, thoroughly, professionally and effectively. SERVPRO has an identified restoration process for water, fire, smoke, and storm damage. Our trained technicians will walk you through this process, so you know exactly what’s going to happen and what to expect.

Training makes all the difference for a positive outcome

SERVPRO has a highly trained team with a number of restoration training certifications to ensure you’re getting the professional help you need when disaster strikes. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Trained and trusted professionals will have testimonials to prove their worth

We’ve always found that word-of-mouth referrals makes up a good portion of our business, and with good reason. We have a lot of thrilled customers who came to us for help during stressful times in their lives. Knowing who to call and to have a positive outcome after disaster strikes is what makes SERVPRO customers use us again and again and share their praises with others. Read our customer testimonials to see why people refer us and how important working with trained professionals really is.

If you experience any kind of disaster in your home, call the trained professionals at SERVPRO of East Phoenix right away. We’re here 24/7 to help, so don’t hesitate to call us at 602-507-6163. Keep our information on hand so you’re always prepared!

Work with SERVPRO for Biohazard Cleanup Situations

1/10/2022 (Permalink)

No mess is pleasant to clean up, but biohazard cleanups and restoration are especially difficult and unpleasant. These types of cleanup situations due to trauma, sewage backups, chemical spills, or other biohazards can be both dangerous and emotional, which is why it’s important to work with a company that is professional and well-trained in all aspects of biohazard clean up. Only specially trained disaster restoration company technicians are certified to complete this challenging and necessary job. SERVPRO of East Phoenix offers this crucial service in our community. Learn why you should work with SERVPRO for biohazard cleanup situations.

Crime scene cleanup

Crime scene cleanup can be one of the most difficult situations for homeowners to face. As the authorities depart from your home after a crime, it’s important to arrange for a biohazardous cleanup of your home as needed. Our highly trained trauma and crime scene cleanup division helps you with this difficult task. Our technicians are trained to follow all federal, state, and local rules to keep everyone safe until the job is complete. When a crime happens in your home, understanding how to handle the situation is important. Our technicians know that nothing can be touched until an official inquiry is conducted and completed by authorities. If the scene resulted in a situation where there might be blood and other bodily fluids, they understand that potential bloodborne pathogens may be present, and take great care to handle the situation carefully, following Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA) guidelines. SERVPRO ensures that all technicians attending to the cleanup of a crime scene have the appropriate training and certifications necessary.

 
Sewage backups

Fecal and other matter that may occur in a home after a sewage backup needs to be handled carefully, understanding that cleanup also needs to involve likely odor control. SERVPRO of East Phoenix’s trained technicians know there are three types of water that they may be dealing with: clean water, greywater, and black water. Unlike clean water, greywater, a category 2 contaminated water, may contain bacteria and viruses. Blackwater is extremely contaminated, and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth. Sewer backups and similar conditions should be handled immediately whenever possible. With SERVPRO’s 24-hour emergency services, homeowners have a place to turn quickly.

Chemical spills and other biohazards

Exposure to chemical contaminants can be very serious. A failure to properly remove such substances from your home as quickly as possible can contribute to a dangerous situation. SERVPRO of East Phoenix is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations. They are equipped with the necessary safety apparatus and cleaning products and can help transform these environments back into clean, safe homes and offices. If you experience a chemical spill in your home, do not try to do clean-up on your own! It’s important to call a trained professional.

Contact SERVPRO for biohazard situations

Biohazard situations can vary greatly in a home, as illustrated above. If you experience any kind of biohazard situation, it’s a good idea to work with SERVPRO of East Phoenix to get the situation handled correctly, professionally, and thoroughly. We’re available 24/7 to help, so don’t hesitate to call us at 602-507-6163 to get the help you need quickly.

SERVPRO Offers More Than Remediation Services

11/19/2021 (Permalink)

The weather this year has been unstable and unpredictable. We had a frosty winter, a scorching summer, and heavy monsoon rains; all can cause damage to your home. SERVPRO of East Phoenix is known throughout the Valley for its remediation and repair services, but did you know we offer building and reconstruction services as well? Homeowners have a convenient, one-stop choice for all their repair, remediation, and rebuilding needs.

SERVPRO offers building services through an in-house team          

SERVPRO of East Phoenix has actually been helping homeowners and commercial building owners with their reconstruction needs for years now. Our in-house construction specialist is a licensed and bonded KB2 contractor and can handle all kinds of jobs from rough framing, finished carpentry and cabinets, post demolition framing, drywall installation in addition to new floors and ceilings. If your home or business experiences damage from flooding, fire, mold, or more, our crew can come out and address the damage remediation and follow it up with building and reconstruction as needed. One company can do it all!

Building services that SERVPRO offers

What can SERVPRO offer to clients? Here’s a list of  building and reconstruction services offered by SERVPRO of East Phoenix:

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair
• Tree Removal

Why SERVPRO for reconstruction services?

We hold multiple certifications and advanced training to make sure the job is completed right the first time. We follow IICRC standards and best practices in cleaning and restoration standards. In addition, here are just a few of the certifications of our highly trained team:

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician

If you need reconstruction services, work with us!

SERVPRO is so much more than remediation services. If you need reconstruction or building services, we’ll get the job done quickly and professionally. Contact SERVPRO of East Phoenix at 602-507-6163 to get the problem handled fast. We’re available 24/7 for emergency services too so don’t hesitate to reach out when you need assistance. Let us be your trusted resource for damage remediation and reconstruction.

The Importance of Professional Cleaning After Fire Damage

3/22/2021 (Permalink)

As a homeowner, it is prudent to know the right steps to take if your property suffers a fire damage incident. Different types of fires require different restoration measures, and as a result, it’s a good idea to contact licensed service providers to mitigate further damage. Remediation professionals who are IICRC certified and use relevant tools and procedures to restore your contents are the best way to ensure the job is done right.

Types of fire damage that can occur 

There are different levels of fire damages that any resident is likely to experience – minimal (limited to one small area), substantial, and major fire damage. Each is associated with varying amounts of smoke residues, affects different areas, and the severity of the disaster differs. While wet or dry cleaning can be enough to restore minor fire damages, extensive procedures may be required when restoring specific fire disasters. Our SERVPRO technicians inspect your property to determine the extent of the damage before conducting appropriate restoration procedures. Within these types of fires, technicians will also take into consideration what kinds of materials burn, such as plastics, wood, etc. to determine the best course of action.

The remediation approach

Cleaning is one of the procedures that may be recommended if the fire did not result in a complete loss of property. Before this procedure can start, it is essential to know the kind of residues, the surface they are resting on, and how to find, remove and dispose of them. After pretesting and inspecting the residues, a technician can choose the right restoration method to use and will advise the homeowners of their approach.

After our SERVPRO technicians have identified the residues, they capture and remove them using specialized techniques such as vacuuming and dissolving. When a fire burns, it gives off smoke residues that attach to the surrounding surfaces. When these residues, also known as soot, are loosely attached to an area, removing them using vacuuming may be an option. Before performing vacuuming, our qualified technicians always ensure the area is dry to get the best results possible.

When the residues are rigidly attached to the surface, such as a stickier residue, dissolving them may be necessary to get the best results. SERVPRO technicians use cleaning products to dissolve the particles and then flush, rinse and dry the area once it is clean. After the cleaning process, SERVPRO technicians follow the local requirements to dispose of the particles appropriately.

Call SERVPRO if you suffer fire damage

SERVPRO of East Phoenix has several options to mitigate mold, fire, storm, and water damage disasters. With effective equipment and a team of experienced professionals, we can address every phase of fire recovery for your property. Call us at (602) 507-6163 to be served by a proven industry leader in damage restoration.

When You Need Disaster Recovery, Choose Highly Trained Specialists to Get the Job Done

3/16/2021 (Permalink)

No one plans on a disaster in their home or business, but when you experience water, fire, or mold damage, it’s important to work with the right professionals to help with remediation. Restoration is a critical part of recovery, so choose highly-trained specialists to get the job done.

The SERVPRO team

We have always put a high priority into educating our SERVPRO team. That need is more important than ever today as we face remediation situations that were not imagined a year ago. SERVPRO is an IICRC certified company with certified technicians. That means you can expect the very highest in standards and protocol to be used in your home or business when you call for assistance in cleaning up from fire, water, smoke, or mold damage. We actually go through several different types of training and certifications to ensure you’re getting the best service possible when a SERVPRO team arrives.

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our training and certifications include the study of IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. This is a significant part of training each and every SERVPRO technician.

Employee Certification Training

After IICRC training, we don’t stop there! The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees to further their skills. Certification is awarded after successful completion of course materials and an examination. Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Advanced Structural Drying

More ongoing training

SERVPRO of East Phoenix also offers more ongoing training to our technicians and crew, including:

• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

All of this ongoing training is to help our customers rest assured that our staff is equipped with the knowledge to restore your property.

If your home or business experiences a disaster of any kind, contact SERVPRO of East Phoenix at 602-507-6163 knowing you’ll get highly-trained specialists to get the job done.

Tools of the Trade Help SERVPRO Do the Best Job

3/12/2021 (Permalink)

It’s important to have the right equipment to get the job done. That’s why SERVPRO of East Phoenix uses several types of equipment to address any fire, water, or mold remediation issues you might have. Learn more about the tools we use to get the job done right!

All the SERVPRO Tools for Our Work

At SERVPRO of East Phoenix, helping our customers who have experienced water, fire, or mold damage areas is our top priority. We know that using the proper equipment makes a measurable difference in reducing loss. When time matters, technology, and equipment must be counted on to perform. Here are some of the tools we use to help get your property to its preloss condition. Each machine and piece of equipment has a crucial role in the restoration process and every SERVPRO restoration technician is trained to use each piece of equipment to its highest potential.

Portable extractors for water removal – These are used for cleaning carpets, cleaning upholstery, and removing water from floors after water damage or flood. Restoration technicians use this machine for variable heat-controlled cleaning, including to heat the rinse solutions to clean more effectively. With this machine, we can expedite the removal of water and humidity from damaged materials and textiles to help restore it to preloss conditions.

Ozone generator for odors - These generators eliminate a variety of odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. It generates ozone which chemically reacts with odor-causing molecules to oxidize residues and remove the odors. Once the process is complete, ozone quickly reverts to the typical oxygen molecule, leaving no residue. Once the odor is gone, the results are permanent.

Dehumidification equipment for moisture - This increases the rate of evaporation by removing water vapor from the air. Our highly trained technicians position dehumidifiers strategically in a water-damaged structure, so the moist, humid air moves through the unit while dry, warm air is discharged. We use the dehumidifiers, primarily because it provides a constant source of dry air to enhance the restoration process.

Air movers to reduce drying time - Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. They introduce airflow at the surface level and replace the highly saturated air with drier air to enhance dissipation. SERVPRO technicians operate air movers in different positions, offering flexibility in how to direct the airflow for the best possible outcome. 

Truck-mounted extraction units for the big jobs - These units consist of multiple smaller components, which work together to make one of the best pieces of cleaning equipment in the industry. Our technicians know the specific environment needed for this piece of machinery to work it’s best and how to maintain it appropriately for safety. 

Our equipment is tested

SERVPRO tests all equipment before putting the items in the product line. To provide the best service to our customers, we must know how the truck mount works, how to set up and maintain the unit, how to use it safely, how to clean the vehicle interior, unit, tools, and hoses needed, and how to inspect all equipment and accessories for any damage, leaks, or other wear. The use of these equipment options helps us get your water or fire disaster back to its preloss condition. SERVPRO of East Phoenix is always here to help! If you’ve suffered water, fire, or mold damage contact us immediately at 602-507-6163 to get the job done right with the right equipment!

Monsoon Storm Damage Facts and Tips

3/10/2021 (Permalink)

Water from a monsoon does not have to spread over a large part of the home to cause flood damage. A water intrusion in a small area can do damage to ceilings, walls, flooring, and other materials, and opens up the potential for mold growth. Learn more about monsoon storm damage and what to do.

Storm damaged roofs

When a roof gets damaged in a Phoenix home and water enters the attic space, flood damage removal needs to happen as quickly as possible to mitigate the amount of damage. Sometimes when space is limited, SERVPRO technicians must get creative to get the job done. If the repair to the roof is not completed during the time our technicians are working, they can apply a temporary barrier to prevent any additional water from entering until the repair is finished. Our goal is to stop further damage and help repair the roof as quickly as possible to keep the whole home protected.

Standing water after a storm

Standing water needs to be removed as quickly as possible to halt any further damage to the home and its contents after a flood. SERVPRO technicians can use long hose attachments on extractors to get rid of the standing water, even in the most hard-to-reach places. We position air movers and dehumidifiers to move air out and lower moisture as fast as possible. If the ceiling below an attic is showing signs of water saturation, technicians can drill weep holes to assist with drying. We use moisture probes to determine how far-reaching the water intrusion was so there is no potential for mold growth from untreated areas. After drying the area,  SERVPRO technicians wipe down the affected areas to sanitize and inhibit the growth of bacteria and microbes. If affected drywall cannot be saved through our drying techniques, damaged sagging drywall is removed for safety. Often drying is enough to eliminate odors left from water. All of this is meant to stop mold and odors from permeating the area. If there are any residual odors, we have the resources to neutralize them thoroughly.

We're here if you need flood damage help

SERVPRO of East Phoenix is available 24/7 when you need flood removal from your home. The faster the process starts, the faster our expert technicians can make it "Like it never even happened." Call us immediately if you experience monsoon flood damage!

Broken Appliances Can Cause Water Damage and Mold

1/14/2021 (Permalink)

Today’s appliances are really quite a modern wonder. It’s amazing what they can do, from working on a timer to being controlled by an app on your phone. Unfortunately, most still lack the ability to warn you ahead of time if they’re about to break or burst. The appliances in your house are meant to make your life much more comfortable. While manufacturers are building these appliances better than they ever were in the past, washing machines and other appliances are not resistant to breaking down or malfunctioning. Even loose connections could spell big trouble for the laundry room and surrounding areas of your home, including water damage and mold.

What to do if your washing machine breaks
 

A broken or ruptured washing machine hose is a common cause of water damage in homes. The commonality of this problem does not imply that a broken hose is the only culprit, however. Older appliances are more susceptible to breaking down internally, and bushings and bearings failing to do their job can result in an equally damaging scenario. The problem is that oftentimes, you have no idea they’re breaking down until it’s too late! If you find that your washing machine is malfunctioning and pouring water onto the floor, you need to act quickly. The first thing that you need to do is to shut off the water supply to the machine by following the lines on the back of the appliance to the plumbing fixtures. Shut off both water lines, regardless if only one is causing the issue. Your next step is to call the professionals at SERVPRO of East Phoenix. 

How water damage can end up being more than simply water damage

Another challenge of a ruptured washing machine or one that has been leaking slowly over a period of time is the damage you don’t see. If water has been allowed to seep into walls and floors for a long period of time, mold growth may occur. It’s yet another reason to call a professional if a washing machine breaks, as you may have unseen damage that needs to be addressed.

How SERVPRO can help
 

Our experienced water remediation team responds quickly in these kinds of emergency situations to help get the water cleaned up quickly and thoroughly. A quick response can prevent further damages to adjoining areas of your laundry room by stopping the spread of water. Once the water supply has been shut off, our SERVPRO professionals can get to work on removing the water. Removal is accomplished through many different tools, from full-sized pump trucks to more economical vacuuming and portable pump solutions. Our technicians are trained to quickly assess the situation and use the techniques necessary for the best, quickest results. We consult with you each step of the way, so you know what we’re doing and the expected outcome.
  
No one plans for an appliance to burst or malfunction, but if you experience a water emergency, do plan to call SERVPRO! Trust SERVPRO of East Phoenix to handle the job thoroughly and professionally. For water damage or any other disaster, give us a call anytime at (602) 507-6163.

Why Use Water Remediation Specialists at SERVPRO After a Flood

11/23/2020 (Permalink)

Water damage from a broken pipe, appliance, or aggressive storm is always stressful. Hiring a professional water cleanup company is essential if you want to get your home dry in as little time as possible without developing further problems. Damage to the building's foundation, mold growth, and long-term odors are all potential complications of a minor flood or other water damage event if water isn’t addressed quickly and professionally. SERVPRO has the experience and tools required to prevent these additional problems from developing while also repairing any damage already caused by the disaster.

SERVPRO of Phoenix Arrives Prepared to Deal with Water Damage

Whenever you call SERVPROs about water cleanup in your home, we bring the best equipment at our disposal to handle the situation. To remove water quickly, we bring in heavy-duty air movers and dehumidifiers to give your home an industrial-grade drying process. If necessary, we can also bring in motorized water extraction pumps that can remove large volumes of water from your home quickly. We also take care to outfit our personnel with all the personal protective equipment they need in your home so they can do the job they came to do. Within hours of your first phone call, you can expect SERVPRO technicians to be on the scene starting the drying and cleanup process.

Thorough Work Means Less Chance of Damage

Getting the home dry after water damage occurs is just the beginning of our services. Our work goes above and beyond, and we make sure to eliminate any potential odors left behind from the water, repair any damages done  by the water, and restore materials to the same visual appearance they had before the disaster happened. We work hard to get your home back to the way it was before the water damage occurred to help you recover from the experience as quickly as possible. With a 24/7 response to water emergencies, our highly-trained IICRC-certified Water Restoration Technicians can arrive quickly to offer effective mitigation designed to save you time and money.

SERVPRO of East Phoenix is one of the Valley's leading providers of water damage cleanup and restoration services. If you experience water damage in your home, call our professionals at (602) 507-6163 24/7 to learn more about what we do and get the help you need.

It’s Not Too Late to Get an Emergency Readiness Plan in Place for Your Phoenix Business

6/2/2020 (Permalink)

When an unexpected disaster occurs, many businesses, regardless of size, struggle to recover in the aftermath entirely—having a solid plan in place for your employees to be prepared for emergencies can make the difference between surviving a disaster or not. Does your business have an emergency readiness plan? It’s not too late to get one from SERVPRO of East Phoenix!

How unexpected situations impact businesses

Some businesses may never recover following an unexpected circumstance, having lost too much time, clientele or inventory during the recovery process, or property damaged beyond repair. A fire to a business is devastating and can cause it to shut down completely; for many companies, regardless of size, extensive downtime can mean a substantial financial impact. According to the Federal Emergency Management Agency (FEMA), almost 40 percent of small businesses never reopen their doors after a disaster. However, the ones that do survive usually have a preparedness plan in place.

What is an emergency readiness plan (ERP)?

While an emergency readiness plan can’t stop an unexpected incident from occurring, it can help a business be ready to handle a disaster during the event and be better prepared to recover after a disaster. One way SERVPRO helps a business of any size be prepared is with the ERP profile. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action, regardless of the situation. Knowing what to do and what to expect in advance is the key to timely mitigation. It can help minimize how water damage, fire damage, severe vandalism, or any other situation can affect your business.

The SERVPRO Emergency READY Profile Advantage

• A no-cost assessment of your facility.
• A concise Profile Document that contains only the critical information needed in the event of an emergency.
• A guide to help you get back into your building following a disaster.
• Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
• Identification of the lone of command for authorizing work to begin.
• Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Contact SERVPRO of Phoenix to get your business ready

SERVPRO of Phoenix is well-versed in disaster recovery and remediation. If you want to prepare your business for any unexpected disaster better, contact SERVPRO of East Phoenix to learn more. You can also read more about SERVPRO’s ERP to understand how it can help prepare you for any emergency and offers helpful tips and best practices. Already experienced an unexpected disaster and need help?  Call SERVPRO 24/7 at 602-507-6163. We can help you recover and get back to business in no time!

How Can SERVPRO Help with Document Restoration?

3/23/2020 (Permalink)

After a fire, flood, or mold issue, important documents are often damaged and at risk of being non-restorable. As a leader in the restoration industry, SERVPRO of East Phoenix knows timely mitigation is the key to recovering damaged items like documents before it’s too late for businesses. Water or smoke damaged paper can rapidly deteriorate, but with proper handling, our highly trained restoration professionals can help you recover your important files utilizing a variety of methods.

Document restoration options

Depending on the type of documents and the level of damage, we have five options for the restoration of documents:

• Air Drying
• Dehumidification
• Freezer Drying
• Vacuum Freeze Drying
• Vacuum Thermal Drying

Vacuum freeze-drying

We get a lot of questions about this option! Vacuum freeze-drying is one of the most effective way to restore documents after a water loss. Our Document Restoration Team uses sublimation, which skips the liquid stage to turn a solid right into a vapor to avoid causing more damage.

Certified Destruction

Often, documents must be completely destroyed to protect a business’s liabilities, image or other information. We guarantee that your sensitive files will be disposed of properly.

Minimize additional damage

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO of East Phoenix can save a great deal and help minimize additional damage. 

To learn more about our Document Restoration services, contact SERVPRO of East Phoenix at 602-507-6163. We offer 24-hour emergency services in our local community. Don’t hesitate if your documents are damaged; contact us immediately!

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of East Phoenix at 602-507-6163.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

SERVPRO Provides Cleaning and Disinfecting Services to Phoenix Businesses

3/16/2020 (Permalink)

SERVPRO professionals have specialized equipment and training to provide the highest level of commercial cleaning and sanitizing to maintain your business facility. SERVPRO of East Phoenix is here to help with local commercial cleaning and sanitizing services.

Business need to deep clean facilities

As businesses accelerate their cleaning and sanitizing procedures during these trying times, it’s an excellent time to take advantage of the commercial cleaning and bioremediation services SERVPRO can provide. When your commercial property needs a deep cleaning, disinfecting, and sanitizing, calling SERVPRO of East Phoenix to provide a fast and professional response is the smart move. The CDC encourages regular cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, tables to keep the spread of any disease at a minimum. Unlike households, businesses don’t always have complete control over who they come in contact with, so thorough cleaning is suggested to keep customers and employees alike protected.

Working with commercial cleaning professionals to get the job done

Our crews are up to the recent challenges impacting our community using specialized training and equipment. Our cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for our cleanup process, and disposal of waste. Carpets and fabric and upholstery can be sanitized using our hospital-grade disinfectant. Our crews can schedule work around your business hours to reduce the impact on your daily operations or come in quickly if your business has responded to the recent announcements by closing your doors temporarily.

Meeting your sanitation needs

Trust the SERVPRO of East Phoenix team to fully capable of meeting the sanitation standards required during this challenging environment. We are trained in the appropriate use of EPA-registered disinfectants and committed to a close working relationship with your facility housekeeping staff. Our staff is capable of cleaning and sanitizing bathrooms, kitchens, and other common areas with the discretion and effectiveness your commercial facility requires. With recent demand in professional commercial cleaning services, it’s a good idea to contact us today to book your commercial cleaning appointment at 602-507-6163.

Practical Help Homeowners Need After Crime Scene Situation in Phoenix

3/13/2020 (Permalink)

The stress of dealing with criminal activity in your home shouldn’t be worsened by having to clean up after the situation. Because the substances needing disposal are often dangerous or difficult for many people to manage, it is best to engage a professional service. SERVPRO of East Phoenix offers compassionate and properly trained technicians to put your home back in order.

Professional help with crime scene abatement

More than one homeowner has had to deal with a crime scene situation in their home; whether it involves blood pathogens or drug cleanup, the job can be challenging, to say the least. Our trauma and crime scene abatement team knows and follows applicable Environmental Protection Agency (EPA) and the Occupational Safety and Health Administration (OSHA) regulations and rules when cleaning and restoring your house. 

What SERVPRO can do

If ever you needed SERVPRO to come through on our promise to make it “Like it never even happened,” crime scene cleanup is near the top of the list. Biohazards like blood and dangerous and irritating chemicals suddenly permeate your home, and you have neither the knowledge nor the energy to deal with their appropriate removal. Specialized training prepares our crews to deal with all the debris throughout your home due to the crime and the police actions and follow up. We take all precautions to manage every cleanup aspect relating to the crime and its aftermath. Knowing what you or your family endured is the motivation to clear away every scrap of evidence of what took place in your home. 

Services after crime scene cleanup

Unfortunately, the work doesn’t end after the initial crime scene cleanup. Depending on what caused the crime scene in the first place, from fights, debris from firearms or other weapons, and the whole gambit of police evidence gathering materials end up bagged and taken from your premises, there’s more to be dealt with. Carpets cleaned, walls washed, holes filled in, and touched up with paint go a long way to restoring a sense of control and peace even after disruptive forces shatter your home. 
 
SERVPRO of East Phoenix has the training, technicians, and equipment to set you and your family on the path to recovery. Call us at (602) 5073-6163 day or night for fast, professional help from our team.

When You Have Fire Damage in Your Home, You Need Help Fast

1/16/2020 (Permalink)

Home fires can be a devastating experience to a homeowner. Whether it is a substantial fire or even a small kitchen fire, the aftermath can be dramatic to deal with. Not only do homeowners have to face the damage done by the flames themselves, they also must address the impact of the damage done by firefighters to extinguish the flames. Fire damage, soot, smell, and water damage are all typical results of a house fire. It’s essential to get a professional out as quickly as possible to address the situation. When you have fire damage to your home, you need help fast. SERVPRO of East Phoenix is the company to call with our 24-hour emergency restoration service.

We are faster to any disaster

This phrase is more than a catchy rhyme! SERVPRO of East Phoenix provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day, or night.  We understand that time is of the essence when it comes to situations such as fire damage or water damage in your home. The more time that passes, the more extensive the long-term damage can be. It’s not just a matter of inconvenience for homeowners when dealing with soot, smoke damage, and water damage; not addressing these issues quickly can make things worse. The professionals at SERVPRO of East Phoenix share your sense of urgency to get the situation addressed immediately.

Fire and water damage timeline

While the flames may be out, the damage remains and needs to be addressed. The water and other products used to extinguish the fire leave behind damage that needs to be done, and understanding the timeline to address the damage facilitates a better recovery. Here is a basic fire and water damage timeline to be aware of and illustrates why time is of the essence:

Within minutes of fire and water damage

• Water quickly spreads throughout your home, saturating everything.
• Water absorbs into walls, floors, and upholstery.
• Furniture wood finishes may bleed and stain flooring.
• Photos, books, and other papers start to swell and warp.

Within 24 hours:

• Drywall begins to warp.
• Metal surfaces begin to tarnish or rust.
• Furniture starts to warp, swell, and crack.
• Dyes and inks from cloth and paper goods spread and stain flooring and furniture.
• A musty odor appears.

After 48 hours:

• Mold and mildew may grow.
• Doors, windows, and all wall studs swell and warp.
• Paint begins to peel and blister.
• Wood flooring warps.

After a week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Not all these things will happen in every case, but it’s essential to know how quickly initial damage can spread and multiply to bigger issues, and why it’s critical to work with pros like SERVPRO.

Why leaving it to the pros saves you time, money and stress

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, our staff is equipped with the knowledge to restore your property. We will come out quickly to assess the damage from flames, soot, and water, and provide a game plan so that you know exactly what we’ll do to bring your home back to pre-fire condition as much as possible. The key to a successful restoration job is to quickly address the situation and jump into action. When you have fire damage in your home, you need help fast. Working with a company like SERVPRO of East Phoenix will save you time, money and stress. Don’t trust your situation to just anyone. Call us at 602-507-6163 and get the job done right!

SERVPRO of East Phoenix’s Highly Trained Staff of Professionals Are Here to Help

11/27/2019 (Permalink)

We know that homeowners have several options when it comes to choosing a restoration and remediation service for their Phoenix home. However, few services in the Valley match the experience and skill of our highly trained staff of professionals when it comes to fire, water, storm or mold damage. Learn why SERVPRO of East Phoenix is your best call no matter what kind of disaster strikes.

Our certifications set us apart

SERVPRO does a thorough job of training each and every technician from the moment they join the team. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, the SERVPRO of East Phoenix staff is equipped with the knowledge to restore your home and help you recover from any disaster you may experience. IICRC is one of the most thorough certifications a technician can go through. Our technicians get the training that certifies and sets the standards for the cleaning and restoration industries. Our pros study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. Having this level of training is critical to ensure that your home gets the attention that it needs to recover from any incident that occurs.

In addition to IICRC training, our highly trained staff of professionals also can go through additional employee certification training including:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning

All of this is in addition to the initial 15-day training our techs receive upon joining SERVPRO. A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course covers many restoration topics including:

• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning
• Mold Mitigation

Our professional development doesn’t stop there

The training for our technicians is ongoing. We also offer our technicians web-based training and continuing education classes in water damage restoration, fire damage restoration, understanding mold in the restoration industry, restorative drying for loss control, and mitigation awareness response. We do everything we can to ensure our customers are getting the very best there is when it comes to disaster recovery services.

When you suffer a loss to your Phoenix home, contact SERVPRO of East Phoenix to get services from a highly trained staff of professionals that’s available 24/7 to respond to any need that you may have. Call us today at 602-507-6163 to learn more all that we offer.

Utilize the Fire Damage Restoration Services Available For Your Phoenix Area Home

3/21/2019 (Permalink)

Phoenix Fire, Smoke, and Odor Restoration Are Cornerstones of SERVPRO Services

Contact SERVPRO for Fast and Dependable Fire & Smoke Restoration Services

Fire can leave behind a significant amount of smoke and residue damage, some of which appears as though it may be beyond repair. However, it might help to know that with the right equipment and training, a professional restoration technician can remove damage from a majority of the contents in your Phoenix home, preventing loss and efficiently returning things to normal after an accident occurs.

If you live in the Phoenix area and find yourself suffering from fire damage on your property, we can help. Our FST technicians specialize in the restoration of your property and belongings after a fire, making it easier for you to get the help you deserve as quickly as possible. We also work with your insurance company and assist you with filling out required paperwork for your claim, relieving stress involved in incidents such as these while providing you with caring professionals who are on your side. 

Whether you have a small fire in your kitchen or a significant structural fire, SERVPRO’s IICRC-industry certified technicians can perform a variety of services that help get things under control fast. Our services go above and beyond, we pay close attention to personal belongings and perform any necessary repairs to complete the job as quickly and efficiently as possible. We can also provide a pack-out service to store and clean your possessions off-site.

With qualified professionals in every field, SERVPRO provides you with a full-service solution to fire damage on your property. We use cleaning and restoration methods designed to remove smoke and soot residues before they have a chance to cause further damage to surfaces found in your home. Your walls, floors, ceiling, furniture, cabinets, and other contents all receive the proper attention needed to return them to a quality pre-damage condition. "Like it never even happened."

Your local SERVPRO has an entire Green Fleet, fully stocked, ready to deploy at a moments notice, making our 24/7 emergency service, Faster To Any Size Disaster. Our technicians take pride in providing each member of our local community with the assistance needed to recover quickly, helping you make informed decisions that reduce your stress while saving you money and disruptions.

SERVPRO of East Phoenix has qualified professionals standing by to assist anytime, day or night. Call our offices, today. (602) 507-6163

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Access To Mold Damage Mitigation Services That Help You Maintain Your Phoenix Area Home Properly

3/21/2019 (Permalink)

Phoenix Homes with Mold Damage Call on SERVPRO for Remediation

SERVPRO Can Reduce Treatment Time and Costs with Fast Mold Remediation

After discovering mold on your Phoenix area property, you might wonder if calling a professional remediation company is necessary, or if everyone is over-reacting. Well, considering that some species of mold can cause health effects, we tend to lean more towards dealing with the problem quickly, rather than leaving anything to chance. 

Mold damage can make your Phoenix-area property look more like a war zone than a happy home and the longer you wait to address the situation, the longer the remediation process can take. Under some circumstances, you may even find yourself looking for temporary housing, which would leave anyone annoyed, depressed, and concerned.

Unfortunately, the dangers are real. Even though mold is a naturally occurring fungus, used by our environment to recycle a variety of materials back into our ecosystem, larger concentrations may cause harm. Mold only needs water, air, and a food source to begin a growth cycle in your home, making it somewhat easy for this problem to exist.

Since oxygen is everywhere and your home is made up of several organic materials, it only takes a small water leak, spill, or accident to get things started. SERVPRO technicians help you understand how to make your home healthier, by improving ventilation and controlling the relative humidity found in your home. Your indoor humidity level should remain below 50% at all times, even when you are on vacation or away for extended periods.

You can avoid spending considerable amounts of money having your home tested for mold. The species of mold that exists in your home is not relevant regarding remediation. It is better to have your home inspected by a qualified professional, like SERVPRO’s IICRC certified mold remediation technicians, who have the personnel, equipment, and experience to show you where mold starts and help you learn how to react if or when you find it. 

SERVPRO mold remediation services help you control your indoor living environment and prevent mold growth from returning. If you contact us at the earliest signs of mold growth in your home, you can ensure minimal disruption to your daily life.

Contact SERVPRO of East Phoenix for help getting mold damage in your home under control, today. (602) 507-6163 

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Water Removal in Phoenix Preserves and Protects You and Your Property

3/21/2019 (Permalink)

SERVPRO Removes and Cleans Carpets in Phoenix After Water Leaks

Call on SERVPRO for Extraction and Cleanup After Problems in Your Phoenix Home

Whether it is a residential or commercial property, water damage can be very frustrating, and you need to remove it promptly. Ensuring your residence is completely dry when you are not working with a company like SERVPRO can be challenging.

Phoenix has encountered a lot of water removal problems in the recent past. These issues often disrupt your daily operations and the comfortable feeling of your premises. You may have tried to contain this problem on your own and quickly found out how frustrating that can be. The secret lies in using the right equipment which you probably do not have stored in your garage.
 
At SERVPRO, we use a lot of air moving equipment because of their effectiveness. Let us take the example of water removal from your carpet, any other method can take a lot of time and may not produce good results. The air movement equipment, however, increases evaporation primarily by creating airflow on the surface level, forcing the moisture into the air and capturing it with dehumidifiers. This process is not only safe and reliable, but also pretty fast. 
 
Apart from the type of equipment we use, the chemical products at SERVPRO are safe and environmentally friendly. Some of the chemicals you use at home are also not active enough to kill all the different varieties of bacteria and fungi. You need professional service to ensure your premise is cleared of any impurities and does not affect your health.

One of the primary reasons why water removal is a nightmare to many is the lack of a reliable extraction equipment. Naturally, the first step to cleaning is removing water from your floors. Extractors from SERVPRO included wet-vacs, portable pumps and truck-mounted equipment for large volume extraction. The portable extractor is excellent for accessing areas that are hard to reach. 
 
SERVPRO of East Phoenix is your best solution as far as water removal is concerned. With our qualified staff, you are guaranteed excellence services at the best possible price. Call us today at (602) 507-6163 and let us take care of your water removal needs.

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Moments in Family History Require Crime Scene Cleanup in Phoenix

3/21/2019 (Permalink)

SERVPRO Makes Crime Scene Cleanup in Phoenix Easier

Trust SERVPRO for Empathetic Crime Scene Cleanup

Violent crime is increasing in many areas of the Nation, and statistics are beginning to point toward more and more families having someone close to them be a victim of senseless, brutal criminal activity. When a person is murdered, or just simply dies alone, the immediate area can be left in a highly contaminated state.

Surviving family members in Phoenix need professionals who can empathize with their pain while providing the necessary services inherent to crime scene cleanup procedures. Without both of these factors, families can suffer for longer, more intense periods than families who find professionals who help them cope with the complex and harsh realities of the immediate situation. 
 
We train our technicians to be more than the average professional restoring homes and businesses. They understand that it is vital always to give those left behind by the death, particularly a violent and unexpected one, of a loved member of their family, the compassion they need and deserve. To do otherwise would create an additional injury for the grieving family members. Moreover, we are also members of this community.
 
Minimizing the amount of confusion that cleaning up after the police and coroner's staff have left can often be aided by having one specific person on our team designated to both inform the family of any new developments and answer any of their questions. The death (if there was such an unfortunate occurrence), the scene, strangers in and out of the home, the neighbors, distant relatives, the ongoing questions, and the emotional toll, all contribute to the stress. Cleaning the scene should be the last thing you and your family need to worry about in situations like this. 
 
The IICRC has recently published internationally accepted standards, protocols, and procedures that provide protections for affected families and technicians for use in cleaning up locations where criminal activity occurred. Moreover, other highly sensitive situations exist. While this is a newly published document, the contents were largely known to those companies, such as SERVPRO, with experience in handling materials that were potentially hazardous to the environment or human health. 
 
At SERVPRO of East Phoenix, we understand that losing a family member to any cause can be devastating. When that death is part of a heinous crime, the trauma and senselessness are much greater than what many realize. We can help your family by ensuring any crime scene cleanup is carried out professionally by compassionate and qualified technicians. Whenever your family needs help with a traumatic experience such as this, call us at (602) 507-6163. We are always available to answer the phone and take your call.

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Our Fast Response Can Save Your Fire Damaged East Phoenix Home

3/20/2019 (Permalink)

Call us at (602) 507-6163 to learn more about or request our services.

How Fast SERVPRO Services Save You Money In East Phoenix On Fire Damage Restorations

One of the important factors that can change how much fire damage to your East Phoenix home costs in repairs and restorations is how fast a team of damage mitigation professionals can get to the scene and control the situation. Sometimes, a response that takes a few hours too many can make a difference thousands of dollars later on. People nationwide trust SERVPRO franchises and technicians to arrive at their homes quickly and prevent as much damage as possible thanks to a few key advantages we have.

How We Arrive Faster
SERVPRO crews can arrive within just a couple hours of your first call reporting fire damage to your East Phoenix home. We keep our personnel on standby 24/7 to react fast and make sure every disaster gets treated with the standards of speed and thoroughness that we have established on a nationwide scale. You can call us, and a live representative can take your call and immediately begin the response process to send help to your home. Be sure to call us as quickly as possible after a disaster to make use of our full capabilities.

Why Does A Fast Response Matter?
Maintaining the sort of readiness that enables us to respond quickly around the clock is neither easy nor inexpensive. However, the benefits of that readiness pay off for our clients. Many damaging effects of a fire, such as smoke residues and water-mixed sludges, can cause severe damage over time to your home through chemical reactions with building materials, deep staining, and many other effects. By arriving fast, we can target the most pressing damaging factors first and stop them from causing any further problems in your home. The result is a faster clean up time, fewer materials replaced, and a lower final bill.

SERVPRO of East Phoenix is a locally owned and operated company with national resources that enable us to handle any variety of fire damage quickly and with minimal costs. Call us at (602) 507-6163 to learn more about or request our services.

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If Water Causes Damage To Your Home In Phoenix You Need Help From A Professional Restoration Company Like SERVPRO

1/15/2019 (Permalink)

SERVPRO of East Phoenix is one of the Valley's leading providers of water damage cleanup and restoration services.

Bring In The Pros For Phoenix Water Cleanup Projects

Hiring a professional water cleanup company in Phoenix is essential if you want to get your home or business dry in as little time as possible without developing further problems. Damage to the building's foundation, mold growth, and long-term odors all represent potential complications of a minor flood or other water spill event. SERVPRO has the experience and tools required to prevent these additional problems from developing while also repairing any damage already caused by the disaster.

SERVPRO Comes Prepared
Whenever you call us about water cleanup in your Phoenix home, we bring the best tools in our arsenal to handle the situation. To remove water quickly, we bring in heavy duty air movers and dehumidifiers to give your home an industrial grade drying process. If necessary, we can also bring in motorized water extraction pumps that can remove large volumes of water from your home very quickly. We also take care to outfit our personnel with all the personal protective equipment they could need in your home, allowing them to take risks and face potential dangers so that you do not have to. Within hours of your first phone call, you can expect SERVPRO technicians to be on the scene starting the drying and cleanup process.

Thorough Work
Some companies quit once the home is dry, or even just when the home appears dry. Our work goes above and beyond that standard, and we make sure to eliminate any potential odors left behind from the water, repair any damages done, and restore materials to the same visual appearances they had before the disaster happened. For examples of how our work can revitalize your home, check out the before and after photographs from some of our past projects.

SERVPRO of East Phoenix is one of the Valley's leading providers of water damage cleanup and restoration services. Call our professionals at (602) 507-6163 to learn more about what we do or request help.

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Phoenix Homes Receive the SERVPRO Treatment After a Water Loss

11/27/2018 (Permalink)

Don't Let Water and the Sands of Time Ruin Your Phoenix Home--Call SERVPRO

SERVPRO Specialists and Your Home's Water Damage Mitigation Needs in Phoenix

SERVPRO technicians understand the manner in which water can damage your home's interior in Phoenix. Because of its inherent properties, water can end up in almost any location in your home. It does not require a significant leak or broken pipe for problems to start occurring. A burst water line to your refrigerator can create extensive destruction.
 
When your Phoenix kitchen suffers water damage, and it then spreads to other areas of your property, SERVPRO technicians use their IICRC training to get things right again. Water can damage carpeting and padding, the floorboards underneath, and create odors that you most likely find highly unpleasant.
 
Our team starts with a thorough inspection to locate all sources of water and then tracks that water down. Evaporation also plays a role in how water causes damage to the materials inside your home. Our technicians receive training on how to use various pieces of equipment that reveal not only where moisture exists, but also how much moisture materials contain. This is crucial to restoring your home, so it is again “Like it never even happened.”
 
Our drying equipment includes air movers that increase the air circulation at an extremely high rate and also pulls dampness off of surfaces. This works quite efficiently because water continually moves to find equilibrium, moving into drier areas, and this forces additional moisture to move closer to the surface.
 
Our desiccant machines remove water vapor from the air as it passes through the device, continually extracting moisture from the air. Drier air can more easily absorb water vapor from damp materials than saturated air. We are always working to remove moisture.
 
Different style heaters come into use to help increase the rate of evaporation of water from materials. We use these on floors, the interiors of walls, and other places that need a little more help in drying out.
 
Wherever water causes damage inside your home, SERVPRO technicians can mitigate the damage. We always treat your home in a professional manner, just like we would want others to handle our own dwellings.
 
You can trust SERVPRO of East Phoenix to take care of the many ways that water damage might affect your home's interior. Contact us at (602) 507-6163, our 24-hour service line number, so we can assist you in restoring your home.

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